Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Valentina Martinez

Valentina Martinez

Breda

Summary

Here's the less formal version in English:

I'm a dynamic, customer-focused person with experience at H&M, Old Dutch restaurant, and the festival at which I worked last summer. I excel in handling the cash register and customer service, always aiming to improve the customer experience through clear communication, and problem-solving skills. I'm great at organizing products and keeping things clean, ensuring a smooth shopping experience in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Waitress Trainee

Old Dutch
Breda
10.2023 - 11.2023

- I performed the position of waitress, acquiring skills to work in an agile and eloquent manner in a dynamic environment.
- Preparing drinks behind the bar, ensuring speed and accuracy.
- Customer service, providing friendly and efficient service.
- Organization and maintenance of the work area, including cleaning and replenishment of supplies.

- Cleaned tables and chairs to prepare dining area for next customers.

Festival Intern

CANELA PARTY
Malaga
08.2024 - 08.2024
  • In August 2024, I collaborated at the Canela Party Festival as part of the team responsible for the cashless system.
  • My main responsibility was to assist the public during the entire opening hours of the festival, ensuring that they could recharge their electronic wristbands to make purchases within the event.
  • This role involved providing direct customer service, answering questions and ensuring a fast and efficient process in the recharges.

Sales Assistant

H&M
Breda
03.2024 - 05.2024

During three months, I held the position of sales assistant in the Netherlands, where I took on various responsibilities, among which stood out:

  • Customer service, offering an efficient service, and solving queries.
  • Receiving, preparing, and organizing boxes with new products for later display in the store.
  • Cash register operation, handling payments, returns, and other transactions.
  • Verification of promotional products.
  • With discounts, ensuring their correct identification, and signage.
  • Maintaining order and the correct arrangement of products in the retail space.

Education

High School Diploma -

IES Severo Ochoa
Granada
06-2021

GED -

IES Severo Ochoa
Granada
06-2023

THEATRE STUDIES - Theatre History

Complutense University
Madrid
01.2024

Skills

  • C1 in English
  • Adaptation
  • Customer service
  • Cash register operation
  • Product organization
  • Customer relationship management
  • Inventory management
  • Promotional verification
  • Effective communication
  • Problem solving
  • Team collaboration
  • Cleanliness
  • Cash handling
  • Relationship management
  • Performance improvement
  • Organización

Languages

Spanish
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Korean
Beginner
A1

Timeline

Festival Intern

CANELA PARTY
08.2024 - 08.2024

Sales Assistant

H&M
03.2024 - 05.2024

Waitress Trainee

Old Dutch
10.2023 - 11.2023

High School Diploma -

IES Severo Ochoa

GED -

IES Severo Ochoa

THEATRE STUDIES - Theatre History

Complutense University
Valentina Martinez