Valentin Musch
Madrid
Summary
I have a strong background in hospitality, having acquired hands-on experience in a wide variety of roles-from barista to waiter-in both the Netherlands and the UAE. The work instilled in me the high values of customer service, teamwork, and adaptability. Currently, I pursue studies toward a Bachelor's degree in Hospitality and Tourism Management at Vatel Spain in Madrid, where these skills are continued. I am fluent in both English and Dutch, proficient at the intermediate level in Spanish, and dedicated to making guest experiences memorable through professionalism and a sharp eye for detail.
Overview
3
3
years of professional experience
Work History
Bartender & Waiter
Café Samabe
Haarlem
02.2024 - 09.2024
- Working in Samabe gives me a great avenue to implement everything I learned from my previous experiences, in order to give our guests perfection.
- Being in a dynamic team showed me that structure was a great, integral part of offering great service.
- I learned inside and out about clear and precise communication concerning the management of food, drinks, or taking orders from guests.
- I also got the chance to learn a lot about the preparation of drinks, and how the bar works. Working behind the bar gave me the opportunity to be more engaging with the guests, which I loved because it's personal to their experience.
Waiter
Roast
Haarlem
09.2023 - 01.2024
- Company Overview: During my time at Roast in Holland, I improved my communication skills and learned to maximize guests' experiences by effectively explaining the restaurant's concept and offerings
- Engaging with guests allowed me to tailor recommendations and ensure they felt valued, contributing to their overall satisfaction
- During my time at Roast in Holland, I improved my communication skills and learned to maximize guests' experiences by effectively explaining the restaurant's concept and offerings
- Engaging with guests allowed me to tailor recommendations and ensure they felt valued, contributing to their overall satisfaction
Waiter
Couqley French Bistro
Dubai
09.2021 - 12.2022
- Company Overview: During my service experience at Pullman Hotel in Dubai, specifically at the French bistro Couqley, I learned the importance of making guests feel at home and providing personalized attention
- This experience emphasized teamwork and effective communication in ensuring maximum guest satisfaction
- During my service experience at Pullman Hotel in Dubai, specifically at the French bistro Couqley, I learned the importance of making guests feel at home and providing personalized attention
- This experience emphasized teamwork and effective communication in ensuring maximum guest satisfaction
Barista
Brothaus Bistro
Dubai
01.2022 - 03.2022
- Company Overview: At Brothaus Bistro and Bakery in Pullman, working behind the bar, I learned the art of mixology and the importance of behind-the-scenes preparation for delivering top-notch service
- From stocking ingredients to ensuring cleanliness, teamwork, and organisation were key to providing guests with exceptional experiences
- At Brothaus Bistro and Bakery in Pullman, working behind the bar, I learned the art of mixology and the importance of behind-the-scenes preparation for delivering top-notch service
- From stocking ingredients to ensuring cleanliness, teamwork, and organisation were key to providing guests with exceptional experiences
Education
Bachelor of Hospitality And Tourism Management -
Vatel Spain
Madrid09-2027
Skills
- Communication
- Team work
- Adaptability
- Customer service
- Leadership
Hobbies and Interests
- Gym
- Padel
Languages
- English
- Dutch
Languages
English
First Language
Dutch
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
Timeline
Bartender & Waiter
Café Samabe
02.2024 - 09.2024
Waiter
Roast
09.2023 - 01.2024
Barista
Brothaus Bistro
01.2022 - 03.2022
Waiter
Couqley French Bistro
09.2021 - 12.2022
Bachelor of Hospitality And Tourism Management -
Vatel Spain
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