Urszula Pennella
Wroclaw
Summary
Professional with robust background in process improvement and optimization, ready to drive efficiency and effectiveness in operations. Strong analytical skills, adept at identifying bottlenecks and implementing solutions. Skilled in team collaboration, adaptable to changing needs, and focused on delivering measurable results. Known for reliability and strategic approach to achieving organizational goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Senior Finance and Accounting Process Specialist
Capgemini Polska Sp Z O O
05.2022 - Current
- Collections activities on assigned portfolio: calls, email, sending statements of account, open disputes, resolving queries
- Reconciliation and analyses of account balances
- Trainings to new employers
Senior AR Accountant with Italian
Olympus Business Services Sp zoo
04.2021 - 04.2022
- Cash allocation process
- AR master data management
- Applying and checking credit limits
- Reviewing and releasing daily orders
- Reconciliation of account
- Collections of outstanding open items
- Preparing end month reports
Senior Accountant with Italian
UPS GBS
04.2015 - 04.2021
- Booking incoming payments and reconciliation of accounts
- Preparing documents for refunds
- Contact with customer to resolve unapplied payments
- Resolving queries of internal and external customers
Supply Chain Intern
Esserebenessere
11.2010 - 01.2013
Check and provides updates for supply chain management for pharmacy
Skills
- Master data
- Sap ERP
- Reconciliation
- Debt recovery
- Investigative research
- Credit and collections
- Statement issuing
- Communication skills
- Billing dispute resolution
- Statement Review
- Dispute Resolution
- Application verification
- Payments Processing
- Accounts Payable and Receivable
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Team Collaboration
- Client Relationship Building
- MS Office
- Continuous Improvement
- Administrative Support
Languages
Polish
Italian
English
Timeline
Senior Finance and Accounting Process Specialist
Capgemini Polska Sp Z O O
05.2022 - Current
Senior AR Accountant with Italian
Olympus Business Services Sp zoo
04.2021 - 04.2022
Senior Accountant with Italian
UPS GBS
04.2015 - 04.2021
Supply Chain Intern
Esserebenessere
11.2010 - 01.2013
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