Summary
Overview
Work History
Education
Skills
Military Service
Languages
Timeline
Generic

URI RAVEH

Summary

Customer Success Manager, Administrative Manager, and Producer with high motivation and excellent interpersonal skills. Experienced in working with technological solutions tailored to specific needs, skilled in managing administrative tasks, and producing high-quality visual content for events, including music performances, conferences, and lectures. Capable of working in diverse teams with a constant desire to learn and develop.

Overview

5
5
years of professional experience

Work History

Costumer Sucsses and Intercom Speaselist

Plann
Barcelona
08.2024 - Current

Position Overview: Plann.fun Inc.

  • Remote position at a young startup, collaborating with an international team.
  • Building a customer success system using Intercom.
  • Writing FAQs and user guides.
  • Providing human responses to inquiries.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Writing marketing materials.

Building a Customer Success System and Content Editing

CARL
01.2024 - 07.2024

Position Overview: HelloCarl Inc.

  • Hybrid position at a health sector startup.
  • Building a customer success system using Intercom
  • Writing FAQs and user guides
  • Providing human responses to inquiries
  • Editing informative content
  • HelloCarl inc

Producer, Assistant Cameraman, and Administrative Manager

CINEMARK
11.2019 - 11.2023
  • Position Overview: Cinemark Productions Ltd
  • Filming music performances, conferences, and lectures.
  • On-site production of shooting days.
  • Managing the hiring of workers.
  • Monitoring collection and payment with clients, suppliers, and subcontractors.
  • Cinemark Productions, Ltd.

Education

Einot Yarden High School
06.2017

Skills

  • Administrative Management
  • Production Operations
  • Customer Success Management
  • Content Editing
  • Fluent in Hebrew and English

Military Service

IDF, HR Course and Service as a Reservist Staff NCO, in the Reserve Forces Human Resource Planning Branch,, inputting appointments and ranks for reservist officers., 11/02/2018-16/09/2020

Languages

  • Hebrew, Native speaker
  • English, Fluent

Timeline

Costumer Sucsses and Intercom Speaselist

Plann
08.2024 - Current

Building a Customer Success System and Content Editing

CARL
01.2024 - 07.2024

Producer, Assistant Cameraman, and Administrative Manager

CINEMARK
11.2019 - 11.2023

Einot Yarden High School
URI RAVEH