Tia Squibb

Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.

• Participated in pre-event planning meetings, providing input on event themes and strategies for success.
• Greeted and directed guests at private events and explained seating arrangements to keep tables organised.
• Inspected tickets and customer IDs, checking for appropriate age requirements.
• Provided exceptional customer service to all guests and escalated concerns where needed.

• Handled ticket sales by answering phone calls and responding to emails.
• Participated in pre-event planning meetings, providing input on event themes and strategies for success.
• Hung up movie posters, banners and decorations for promotional events.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Cultivated warm relationships with regular customers.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

I completed a week of work experience in Marex Broking company and I learned the basic skills for being a broker. Here is a list of things that i completed when doing work experience here;

• Sorted and organised files, spreadsheets, and reports.
• learned the different currencies used to trade with other companies
• Wrote on different spreadsheets all of the broking deals they made throughout the day.
• sent out different emails to customers of the company confirming their trade with the company.

While doing this I learned many different skills. For example, I had to learn over the course of working there good listening skills, communication skills and problem solving skills. An example of one of these skills is good communication skills. I believe that I learnt this through communicating with all different brokers throughout the day. I also believe that I collaborated well with the Boss of the company (as I was working alongside of him throughout the work experience) and this helped me build my confidence and be able to talk to others.