Summary
Work History
Education
Skills
Timeline
Languages
Languages
References
References
Overview
Receptionist
Vittoria Rusconi

Vittoria Rusconi

Siena

Summary

Focused in costumer service in various fields with an experience of three summer seasons. Passion driven to fulfill costumers needs to the highest detail and care. Energetic and enthusiastic work attitude.

Work History

Receptionist

Villa il Castagno Wine & Resort
Siena
06.2021 - 09.2024
  • Occasionally Receptionist at Villa il Castagno Wine & Resort during the summer seasons of 2021, 2022, and 2023.
  • Full-time receptionist at Villa il Castagno Wine & Resort from April 2024 until September 2024.
  • Greeted clients and showed them around the structure and their suite.
  • Answered incoming calls, managed bookings, check-ins, check-outs, restaurant reservations.
  • Always available for assistance and questions.

Waitress

Villa il Castagno Wine & Resort
Siena
  • Waitress at Villa il Castagno Wine & Resort during the summer seasons of 2021, 2022, and 2023.
  • Took food and beverage orders and served them at the table.
  • Answered questions on the items on the menu or wine list.
  • Greeted custumers and showed them to their table.

Pool Service

Villa il Castagno Wine & Resort
Siena
  • Pool service at Villa il Castagno Wine & Resort during the summer seasons of 2021, 2022, and 2023.
  • Prepared and served drinks and snack by the pool.

Guest Service

Villa il Castagno Wine & Resort
Siena
  • Guest service at Villa il Castagno Wine & Resort during the summer seasons of 2021, 2022, 2023 and full time during April-September 2024.
  • Available at any time for any requests or questions.

Co-organiser of Events

Villa il Castagno Wine & Resort
Siena
  • Co-organiser of events at Villa il Castagno Wine & Resort during the summer seasons of 2021, 2022, 2023, and full time during April-September 2024.
  • Events included weddings, graduation parties, ect.

Education

Bachelor of Arts - Tourism And Hospitality Management

Berlin School of Business & Innovation
Berlin, Germany
10-2028

International Baccalaureate Diploma -

International School of Siena
Siena, Italy
06.2023

Skills

  • Communication skills
  • Organisational skills
  • Time management
  • Problem solving
  • Critical thinking
  • Analytical perspective
  • Accepting of challenges
  • Focused
  • Multilingual

Timeline

Receptionist

Villa il Castagno Wine & Resort
06.2021 - 09.2024

Waitress

Villa il Castagno Wine & Resort

Pool Service

Villa il Castagno Wine & Resort

Guest Service

Villa il Castagno Wine & Resort

Co-organiser of Events

Villa il Castagno Wine & Resort

Bachelor of Arts - Tourism And Hospitality Management

Berlin School of Business & Innovation

International Baccalaureate Diploma -

International School of Siena

Languages

Italian
First Language
English
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
German
Beginner
A1

Languages

Fluent in English and Italian, mostly confident in Spanish and French, learning German.

References

References available upon request.

References

References available upon request.

Overview

4
4
years of professional experience

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Vittoria Rusconi