Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

THOMAS MARGARITIS

Barcelona

Summary

Certified Scrum Master (PSM II/CSM) experiencd in enabling cross-functional teams to thrive in Agile environments, specializing in complex FinTech and Insurance domains. Proven track record of reducing delivery cycle times, improving predictability, and driving measurable value in complex IT and software delivery programs. Experienced in both team-level coaching and scaled Agile environments, guiding organizations through transformation and adoption of best practices.
Expert facilitator skilled in aligning business and technology stakeholders, fostering transparency, and ensuring shared accountability for delivery outcomes. Adept at building trust with Product Owners, developers, and executives by providing clarity, focus, and data-driven insights. Known for turning abstract goals into actionable roadmaps, and for creating an environment where teams self-organize and continuously improve.
Passionate servant leader who balances structure with empathy. Brings deep knowledge of Agile frameworks, Jira/Confluence, and modern metrics to streamline workflows and promote value delivery. Recognized for a coaching style that combines patience, optimism, and strong communication to empower teams to deliver impactful products and exceed business goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scrum Master

Allianz Technology
09.2021 - Current
  • Coach and empower cross-functional development teams in the adoption and mastery of Agile principles, resulting in a transition from mechanical Scrum to genuine agility and a measurable improvement in team autonomy.
  • Facilitate key Scrum ceremonies to ensure a clear focus on priorities, resulting in a 30% increase in the number of high-value features delivered per release, and a reduction in scope creep.
  • Champion continuous improvement by leveraging retrospectives to implement actionable solutions, reducing production bug rates by 20% through the introduction of test automation and Definition of Done best practices.
  • Act as a pivotal liaison between business stakeholders and technical teams, utilizing my software engineering background to translate complex requirements into actionable user stories, significantly reducing misinterpretation and rework.
  • Drive Agile transformation initiatives by mentoring other Scrum Masters and promoting DevOps culture, enhancing collaboration between development and operations and standardizing best practices across teams.

IT and Process Advisor Specialist

Allianz Technology
07.2020 - 09.2021
  • Directed the end-to-end lifecycle of IT projects for cross-functional teams, consistently delivering initiatives on time and within budget, managing mission-critical software implementation projects from inception to launch..
  • Pioneered process improvement initiatives by analyzing existing technology and workflows; identified and eliminated key bottlenecks, resulting in a significant increase in team productivity and a substantial reduction in operational costs.
  • Mitigated project risks through proactive identification and strategic planning, preventing potential delays by [e.g., 20%] and ensuring seamless project execution.
  • Orchestrated communication between technical teams and business stakeholders, ensuring clear alignment on goals, requirements, and project status, which received positive feedback from senior leadership and led to an expanded mandate for process improvement across the department.

Software Engineer

CORUS Consulting
06.2018 - 07.2020
  • Engineered and deployed robust, scalable integration solutions for international clients, resulting in a 60% improvement in data synchronization efficiency and seamless connectivity for major insurance companies.
  • Led the full software development lifecycle for key integration projects; translated complex business requirements into technical specifications, and high-quality code, ensuring solutions delivered maximum business value.
  • Provided production support for critical integration platforms, reducing average incident resolution time by 50% and stabilised systems up time up to 99,9% by through rapid diagnosis and effective troubleshooting.
  • Collaborated with cross-functional teams and stakeholders as a key technical liaison, bridging the gap between business objectives and technical implementation to ensure project alignment and success.

FrontEnd Developer

Proceedit
04.2018 - 06.2018
  • During my pivotal 3-month term as a Front-End Developer for the company's BPM application, I made significant contributions to enhancing its functionality and optimizing existing implementations.
  • Collaborating closely with all the development team, I swiftly familiarized myself with the application's architecture and business requirements.
  • With a focus on meeting tight deadlines, I actively participated in feature additions and improvements.
  • Leveraging my proficiency in front-end technologies, I successfully implemented responsive and user-friendly interfaces.
  • Additionally, I actively collaborated with designers and back-end developers to ensure seamless integration and consistent user experiences.

Freelancer Web Developer

01.2017 - 03.2018
  • As a Freelance Web Developer, I focused on developing online shops for businesses, providing valuable contributions to their operations.
  • Collaborating closely with clients, I transformed their requirements into functional and visually appealing e-commerce platforms.
  • By leveraging my expertise in web development technologies and user experience design, I created seamless and intuitive online shopping experiences for their customers.
  • I paid meticulous attention to details such as performance optimization, mobile responsiveness, and search engine visibility.
  • Additionally, I worked closely with clients to understand their business objectives and unique selling points, ensuring that the shops aligned with their specific needs.
  • Through the implementation of engaging interfaces, secure payment gateways, and effective product showcasing, I empowered businesses to expand their online presence, attract customers, and drive revenue growth.

WebMaster

THARROS S.A.
12.2015 - 06.2017
  • As the Webmaster, I oversaw the development and administration of multiple company websites, including www.tharros-nails.com, www.tharros-energy.com, www.dion-foods.com, and www.tharros-eshop.com.
  • I was responsible for managing Google Analytics and AdWords accounts, administering eBay, Amazon, and Alibaba platforms, conducting graphic design tasks, and executing digital marketing and newsletters campaigns.
  • This encompassed ensuring optimal website functionality, optimizing online advertising efforts, maintaining e-commerce platforms, creating visually captivating designs, and implementing impactful digital marketing strategies.

Internship

ItBiz Digital Agency
04.2015 - 10.2015
  • During my internship, I had the opportunity to contribute to the development of websites and e-shops, gaining valuable experience in various aspects of the project life cycle.
  • This included providing services such as SEO (Search Engine Optimization), digital marketing, graphic design, and social media management.
  • I actively participated in developing websites and e-shops, ensuring they met industry standards and client requirements.
  • Additionally, I assisted in implementing SEO strategies to enhance online visibility and improve search engine rankings.
  • By engaging in digital marketing activities, I helped promote brands and drive targeted traffic to websites.
  • Furthermore, I applied my graphic design skills to create visually appealing elements that enhanced user experiences.
  • Additionally, I contributed to social media management efforts, leveraging platforms to engage with audiences and foster brand awareness.
  • Throughout the internship, I gained practical exposure to these key responsibilities, further developing my skills in web development and digital marketing.

Education

MBA - Business Administration

University of Nicosia
Cyprus
06.2022

BSc. Degree - Computer Science, Telecommunications

University of Thessaly
Larisa
06.2016

Skills

  • Agile Methodologies
  • SCRUM
  • KANBAN
  • SAFe
  • Continuous improvement
  • Stakeholder management
  • Product backlog refinement
  • Product backlog management
  • Team leadership
  • Conflict resolution
  • Software development lifecycle
  • Requirements gathering
  • Agile coaching
  • Project Management
  • Product roadmap development and management
  • Collaboration and teamwork
  • Cultural Sensitivity and Awareness
  • Microsoft Project
  • Jira
  • User Story and Epic Creation
  • Scrum ceremonies (sprint planning, daily stand-up, sprint review, sprint retrospective)
  • Continuous learning and adaptability
  • Stakeholder Management
  • Analytical
  • Problem solving
  • Java
  • Sprint Boot
  • DynamoDB
  • AWS

Certification

  • PSM I - Professional Scrum Master, scrum.org, 04/2023
  • CSM - Certified Scrum Master, Scrum Alliance, 05/2023
  • CSPO - Certified Product Owner, Scrum Alliance, 06/2023
  • PSM II - Professional Scrum Master, scrum.org, 12/2024

Languages

  • Greek, Native Speaker
  • English, Professional (C2)
  • Spanish, Basic (B1)

Timeline

Scrum Master

Allianz Technology
09.2021 - Current

IT and Process Advisor Specialist

Allianz Technology
07.2020 - 09.2021

Software Engineer

CORUS Consulting
06.2018 - 07.2020

FrontEnd Developer

Proceedit
04.2018 - 06.2018

Freelancer Web Developer

01.2017 - 03.2018

WebMaster

THARROS S.A.
12.2015 - 06.2017

Internship

ItBiz Digital Agency
04.2015 - 10.2015

MBA - Business Administration

University of Nicosia

BSc. Degree - Computer Science, Telecommunications

University of Thessaly

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THOMAS MARGARITIS