THERESA OPPONG YEBOAA
Zaragoza,Aragon
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Dedicated worker with years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Passionate worker with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Organised and dependable worker with experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Retail sales assistant
UK Clothing
Birmingham, West Midlands
2021.08 - 2024.02
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built lasting relationships with clients through customer service interactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Processed returned or exchanged items and provided refunds to customers.
- Assisted customers in locating specific items to boost satisfaction.
- Collaborated with sales managers to meet target quotas.
Health care assistant
A2L Care services
Leicester
2021.03 - 2021.06
Mental Health care assistant
Lilly health care
Coventry
2020.12 - 2021.03
Health care assistant
Locum Meds
Leamington spa
2020.07 - 2020.12
Health care assistant
Saymour House
Rickmansworth
2019.09 - 2020.06
Support worker
Ignite health
Watford
2019.02 - 2020.03
Assistant caterer
Asda
Watford
2019.03 - 2019.09
Matadero
ESFOSA MATADERO OSONA
Barcelona/Vic, Catalonia
2018.02 - 2019.01
- Maintained meat processing equipment to highest standards for optimal use and longevity.
- Skinned and trimmed animal carcasses for cut preparation.
- Transformed primal cuts into smaller cuts ready for retail.
- Sharpened and adjusted equipment to maintain cutting precision.
- Weighed products to provide customers with exact requested quantities.
- Customised meat products to match individual customer orders or wholesale requests.
- Documented quantity of meat received and sold to keep proper business records.
- Educated store staff members on speciality meat cuts, handling methods and sanitation guidelines.
- Ordered proper amounts of inventory to meet expected demand and minimise product loss.
- Dressed animal cuts, prepared packages and added accurate prices for sale.
- Maintained excellent knife techniques to butcher and carve cuts appropriately.
- Took daily readings of display case temperatures and rotated stock for minimum spoilage risks.
- Served counter customers, selecting, preparing and pricing requested items.
Education
Graduated /Equivalent to the UK qualifications course to further education -
Bachelor of Science - Mental Health Nursing
2021.09 - 2024.07
Skills
- Communication
- English language
- Support working
- Helping others
- Reading
- Project management
- Technology
- Customer service oriented
- Confident communicator
- Face-to-face selling
- Outstanding customer service
- Self-motivated
- Superb time management
Languages
English
Beginner
Spanish
Beginner
Afrikaans
Native
French
Intermediate
Custom
- Creating a good atmosphere with my team in any challenges
- Making solutions out of problems
- Reading and learning new things
- Make everyone around feel comfortable
Timeline
Birmingham City University - Bachelor of Science, Mental Health Nursing
2021.09 - 2024.07
Retail sales assistant - UK Clothing
2021.08 - 2024.02
Health care assistant - A2L Care services
2021.03 - 2021.06
Mental Health care assistant - Lilly health care
2020.12 - 2021.03
Health care assistant - Locum Meds
2020.07 - 2020.12
Health care assistant - Saymour House
2019.09 - 2020.06
Assistant caterer - Asda
2019.03 - 2019.09
Support worker - Ignite health
2019.02 - 2020.03
Matadero - ESFOSA MATADERO OSONA
2018.02 - 2019.01
Oxford Senior High school - Graduated /Equivalent to the UK qualifications course to further education,