Thaís Van Den Berg
Data Analyst And Massage Therapist
Barcelona
Summary
Knowledgeable massage therapist with a knack for developing good professional relationships and providing excellent customer service. Passionate about massage therapy and enthusiastic to develop further in this field. Possesses great physical strength and a good understanding of body mechanics. Experienced in a wide range of massage healing techniques and methods, including shiatsu, healing massage, and Swedish massage.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Resident
Google Workspace Team
Barcelona
01.2021
- Subject matter expert for Google
- Workspace products and tools, creating user tutorials and escalating improvement proposals to management
- Provided technical support for new and existing customers via email, chat and virtual calls with screen-share
- Facilitating requests such as account creation, email registration, data migration and alias configuration.
Floor Staff
Arthur´s Bar
Dublin
01.2015
- Fulfilled daily restaurant and bar functions
- Used communication and customer service skills to deal with customers
- I was also obliged to take inventory and carry out cleaning duties.
Massage Therapist
Dublin
01.2022 - 01.2023
- Swedish massage and body treatments as well as general spa duties
- Utilized, maintained, and conducted inventory of supplies and products
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions
- Provided up to 8 daily clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening after each appointment
- Maintained clients’ treatment records and designed long-term care programs for return customers.
Teleperformance, Google Ads
Barcelona
01.2021 - 01.2022
- Certified professional in digital marketing, proficient in advanced usage of the Google Ads toolset
- Expert in online advertising, ensuring that our client’s advertisements are always in the right place at the right time
- Made extensive use of market research, search engine optimisation and Google analytics to drive optimal traffic towards client’s services and raise conversion rates
- Used clear and on-brand communications to onboard new clients, re-engage with churned customers all the while maintaining healthy and productive relationships
- Worked hard to implement good knowledge sharing amongst the team through use of presentations and procedure documentation
- Began learning web-development skills and used these to create an internal webpage for the team to use as a work reference and social touchstone.
Google Play Store Team
Barcelona
01.2019 - 01.2021
- Made extensive use of
- IT and telecommunication skills, often working under stressful conditions to handle customer complaints with empathy and diligence
- Carrying out all tasks in accordance with relevant data protection procedures.
Central School of English
Dublin
01.2015 - 01.2017
- Used communication and organization skills to perform receptionist duties and ensure that cleaning tasks were completed effectively.
Administrative Assistant
Votorantim bank
01.2013 - 01.2015
- Made heavy use of IT skills; handling Excel and Power Point along with internet research
- Used analytical and trained skills to be ever vigilant of any fraudulent activity, particularly regarding money laundering practices
- Used quality service and communication skills to assist customers with loan management while also upselling the available offers.
Education
ITEC Diploma - Swedish Holistic Massage
Green Tara College
undefined
Erin English School
Degree - Philosophy
Claretiano University
01.2013 - 01.2015
E.E - undefined
Alberto Andaló Brazil
01.2007 - 01.2010
Skills
Google Workspace Specialist
undefinedTimeline
Massage Therapist
01.2022 - 01.2023
Resident
Google Workspace Team
01.2021
Teleperformance, Google Ads
01.2021 - 01.2022
Google Play Store Team
01.2019 - 01.2021
Floor Staff
Arthur´s Bar
01.2015
Central School of English
01.2015 - 01.2017
Administrative Assistant
Votorantim bank
01.2013 - 01.2015
Degree - Philosophy
Claretiano University
01.2013 - 01.2015
E.E - undefined
Alberto Andaló Brazil
01.2007 - 01.2010
ITEC Diploma - Swedish Holistic Massage
Green Tara College
undefined
Erin English School
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