Summary
Overview
Work History
Education
Skills
Timeline
Generic
Thaís Van Den Berg

Thaís Van Den Berg

Data Analyst And Massage Therapist
Barcelona

Summary

Knowledgeable massage therapist with a knack for developing good professional relationships and providing excellent customer service. Passionate about massage therapy and enthusiastic to develop further in this field. Possesses great physical strength and a good understanding of body mechanics. Experienced in a wide range of massage healing techniques and methods, including shiatsu, healing massage, and Swedish massage.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Resident

Google Workspace Team
Barcelona
01.2021
  • Subject matter expert for Google
  • Workspace products and tools, creating user tutorials and escalating improvement proposals to management
  • Provided technical support for new and existing customers via email, chat and virtual calls with screen-share
  • Facilitating requests such as account creation, email registration, data migration and alias configuration.

Floor Staff

Arthur´s Bar
Dublin
01.2015
  • Fulfilled daily restaurant and bar functions
  • Used communication and customer service skills to deal with customers
  • I was also obliged to take inventory and carry out cleaning duties.

Massage Therapist

Dublin
01.2022 - 01.2023
  • Swedish massage and body treatments as well as general spa duties
  • Utilized, maintained, and conducted inventory of supplies and products
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions
  • Provided up to 8 daily clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening after each appointment
  • Maintained clients’ treatment records and designed long-term care programs for return customers.

Teleperformance, Google Ads
Barcelona
01.2021 - 01.2022
  • Certified professional in digital marketing, proficient in advanced usage of the Google Ads toolset
  • Expert in online advertising, ensuring that our client’s advertisements are always in the right place at the right time
  • Made extensive use of market research, search engine optimisation and Google analytics to drive optimal traffic towards client’s services and raise conversion rates
  • Used clear and on-brand communications to onboard new clients, re-engage with churned customers all the while maintaining healthy and productive relationships
  • Worked hard to implement good knowledge sharing amongst the team through use of presentations and procedure documentation
  • Began learning web-development skills and used these to create an internal webpage for the team to use as a work reference and social touchstone.

Google Play Store Team
Barcelona
01.2019 - 01.2021
  • Made extensive use of
  • IT and telecommunication skills, often working under stressful conditions to handle customer complaints with empathy and diligence
  • Carrying out all tasks in accordance with relevant data protection procedures.

Central School of English
Dublin
01.2015 - 01.2017
  • Used communication and organization skills to perform receptionist duties and ensure that cleaning tasks were completed effectively.

Administrative Assistant

Votorantim bank
01.2013 - 01.2015
  • Made heavy use of IT skills; handling Excel and Power Point along with internet research
  • Used analytical and trained skills to be ever vigilant of any fraudulent activity, particularly regarding money laundering practices
  • Used quality service and communication skills to assist customers with loan management while also upselling the available offers.

Education

ITEC Diploma - Swedish Holistic Massage

Green Tara College

undefined

Erin English School

Degree - Philosophy

Claretiano University
01.2013 - 01.2015

E.E - undefined

Alberto Andaló Brazil
01.2007 - 01.2010

Skills

Google Workspace Specialist

undefined

Timeline

Massage Therapist

01.2022 - 01.2023

Resident

Google Workspace Team
01.2021

Teleperformance, Google Ads
01.2021 - 01.2022

Google Play Store Team
01.2019 - 01.2021

Floor Staff

Arthur´s Bar
01.2015

Central School of English
01.2015 - 01.2017

Administrative Assistant

Votorantim bank
01.2013 - 01.2015

Degree - Philosophy

Claretiano University
01.2013 - 01.2015

E.E - undefined

Alberto Andaló Brazil
01.2007 - 01.2010

ITEC Diploma - Swedish Holistic Massage

Green Tara College

undefined

Erin English School
Thaís Van Den BergData Analyst And Massage Therapist