Thalía Palacios
Budel-Doorplein
Summary
Dynamic professional with a proven track record in customer relations and warehouse operations, honed at companies like Kuehne & Nagel Logistics. Excelled in roles requiring excellent communication and active listening, significantly enhancing customer satisfaction. Skilled in cycle counting and leveraging Google Drive for efficiency. Adept at fostering positive relationships and driving continuous improvement through cultural awareness and basic computer proficiency.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
GXO
Heerlen
03.2024 - Current
- Performed cycle counts to maintain accurate inventory records.
- Packed boxes and stock using organizational guidelines.
- Followed established guidelines for picking orders accurately.
- Packed various products into appropriate containers and boxes for shipment.
- Confirmed items picked for orders by keying codes into system.
Customer Service Representative
Disladent
Tomelloso
02.2024 - 03.2025
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided accurate information about products and services to customers.
- Developed strong customer relationships to encourage repeat business.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed positive relationships with customers through friendly interactions.
Warehouse Operator
Kuehne & Nagel Logistics
Aalsmeer
10.2023 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
Receptionist
Hotel Maciá Condor
Granada
03.2023 - 05.2023
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
Turism Degree - Turism
UNIVERSIDAD DE GRANADA
Granada, Spain05.2023
High School Diploma -
Estudios En Bachillerato Humanístico
La Solana (Ciudad Real), Spain09.2019
High School Diploma -
IES CLARA CAMPOAMOR (C.REAL)
La Solana, Spain09.2017
Skills
- Cultural Awareness
- Google Drive
- Excellent Communication
- Customer Relations
- Active Listening
- Cycle counting
- Picking and packing
- Basic computer proficiency
Additional Information
Although my passion for traveling is what has made me study tourism and live in the Netherlands, working in logistics is what has made me want to know more about this professional sector and learn about areas of it related to Inventory or troubleshooting.
Personal Information
Driving License
Languages
Spanish, English
Timeline
Warehouse Worker
GXO
03.2024 - Current
Customer Service Representative
Disladent
02.2024 - 03.2025
Warehouse Operator
Kuehne & Nagel Logistics
10.2023 - 01.2024
Receptionist
Hotel Maciá Condor
03.2023 - 05.2023
Turism Degree - Turism
UNIVERSIDAD DE GRANADA
High School Diploma -
Estudios En Bachillerato Humanístico
High School Diploma -
IES CLARA CAMPOAMOR (C.REAL)
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