Tereze Soika
Costa De La Calma
Summary
With a diverse background as a bartender, game presenter, and waitress, I bring a wealth of experience in customer service, marketing and hospitality. My roles have made my ability to engage with patrons, ensure their satisfaction, and manage dynamic, fast-paced environments. I excel in communication, multitasking, and maintaining a friendly and professional demeanor, making me a versatile and valuable asset to any team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Game Presenter
Evolution
Riga
11.2023 - 04.2024
- Inspected gaming machines prior to use by customers, checking for proper functioning.
- Maintained an accurate record of customer transactions and gaming results.
- Performed regular maintenance on gaming equipment, reporting any technical issues promptly.
- Provided guests with game instructions and rules.
- Resolved any customer complaints in a polite and efficient manner.
- Provided feedback to management regarding customer service levels and product quality.
Marketing Associate
Vanilla Travel
Riga
03.2023 - 12.2023
- Create promotions for upcoming clients about the newest offers.
- Collaborated with colleagues and communicated effectively with customers.
- Organized events to promote products and services at trade shows and conventions.
- Provided input on creative design concepts related to marketing collateral.
- Analyzed customer insights data to optimize customer engagement strategies.
Bartender
El Chiringuito by Kazan
Costa De La Calma
06.2024 - 09.2024
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Cleansed glasses with sanitizing solution after each use.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stocked ice bins and coolers as needed throughout shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Waitress Supervisor
Albatross
Ķesterciems
05.2022 - 09.2022
- Coordinated catering services for special events such as weddings or corporate functions.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
Education
Law & Diplomacy
Riga Graduate School of Law
Riga, Latvia05-2024
High School Diploma -
Tukuma 2nd Secondary School
Tukums, Latvia06-2023
Skills
- Suggestive Selling
- Menu Memorization
- Basic accounting
- Adaptability
- Payment Processing
- Anticipating guest needs
- Staff Management
- Salesmanship
- Computer Proficiency
- Organizational Skills
- Adaptability and Flexibility
- Time management abilities
- Team Collaboration
- Problem-solving aptitude
- Bilingual in English
Languages
Latvian
First Language
English
Advanced (C1)
C1
Spanish
Beginner
A1
Russian
Elementary (A2)
A2
French
Elementary (A2)
A2
Affiliations
Engaging in a variety of activities such as volunteering at local shelters, participating in team sports, and pursuing hobbies like painting and hiking demonstrates my well-rounded nature. These experiences reflect my ability to balance community involvement, physical fitness, and personal interests, showcasing a commitment to personal growth and a diverse skill set.
Certification
- Drivers license since 13.02.2023
References
References available upon request.
Timeline
Bartender
El Chiringuito by Kazan
06.2024 - 09.2024
Game Presenter
Evolution
11.2023 - 04.2024
Marketing Associate
Vanilla Travel
03.2023 - 12.2023
Waitress Supervisor
Albatross
05.2022 - 09.2022
Law & Diplomacy
Riga Graduate School of Law
High School Diploma -
Tukuma 2nd Secondary School
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