Teresa Baile

- Led teams to provide top-notch customer service, significantly enhancing customer satisfaction.
- Mentored new employees, fostering a culture of continuous learning and development.
- Drove sales goals communication, resulting in consistent achievement of monthly targets.
- Spearheaded visual merchandising initiatives, sharply increasing average sale transactions.

- Provided guidance on merchandise selection based on current trends, customer feedback and market research data.

- Crafted and executed impactful customer service training programs, elevating the shopping experience.
- Conducted performance assessments, pinpointing key areas for staff improvement.
- Orchestrated large-scale training sessions, effectively enhancing team capabilities.

- Organized and conducted on-the-job training sessions for new employees.

- Assisted in the development of individual learning plans based on skill gaps identified during training sessions.

- Analyzed sales data and identified opportunities for increased efficiency through improved employee performance.