Tania Pantin Gigirey
A Coruña
Summary
Dynamic sales leader with expertise in account management and business development, demonstrated at Kaplan International English. Proven track record in building strong client relationships and driving revenue growth through strategic negotiation and thorough market research. Proficient in CRM systems and multilingual communication, resulting in a 20% increase in territory growth through effective client engagement and strategic planning.
Overview
18
18
years of professional experience
Work History
Account Executive EMEA
London office & Spain Remote
01.2018 - 01.2025
- Served as the primary point of contact for all matters related to assigned accounts
- Built and nurtured strong client relationships, ensuring customer satisfaction and long-term partnerships
- Managed customer accounts, optimizing sales strategies to maximize revenue
- Developed trusted advisor relationships with key clients, driving business retention and growth
- Ensured the timely and successful delivery of products tailored to client needs
- Conducted in-depth market research to identify new leads and business opportunities
- Attended industry events and initiated strategic marketing campaigns
- Negotiated and renegotiated contracts, facilitating long-term agreements
- Managed order processing, resolving any issues related to damages, shortages, or over-shipments
Account Executive – Spain, Portugal & Africa
Kaplan International English
09.2016 - 11.2017
- Developed strong relationships with agents and provided product and sales training
- Sought new business opportunities and expanded client database
- Managed and qualified direct leads via Salesforce
- Assisted existing clients in reactivating their sales with Kaplan
- Collaborated with Account Managers, Country Managers, and Marketing Teams to drive territory growth
- Recorded sales activity and managed client accounts via CRM systems
Sales Consultant
Kaplan International English
03.2015 - 09.2016
- Managed inbound and outbound sales calls in both English and Spanish
- Maximized sales opportunities through upselling and cross-selling
- Built strong rapport with customers through effective communication and product knowledge
- Recorded sales activity using CRM and other business systems
Business Development Manager
Twin Group
05.2014 - 01.2015
- Achieved sales targets through agent, direct, and government contracts
- Maintained and developed relationships with clients while identifying new leads
- Managed inbound calls, email inquiries, and face-to-face meetings to drive sales
- Provided insights into market trends and competitor activity
Sales Account Manager
Flashbay Inc
01.2012 - 01.2014
- Qualified leads from marketing campaigns and managing client relationships
- Developed new business and built a strong sales pipeline
- Coordinated production schedules and order management
- Evaluated credit opportunities and authorized deliveries
Health and Safety Assistant
European Medicines Agency
10.2010 - 06.2011
- Promoted workplace health and safety initiatives
- Conducted training sessions and monitored assessment results
- Assisted in launching policies and organizing awareness campaigns
Supervisor Customer Service
Sigma Response Services Ltd
01.2010 - 09.2010
- Managed staff recruitment and appraisals for Spanish and Portuguese markets
- Investigated and resolved complex customer issues
- Developed sales acceleration strategies and managed Spanish TV campaigns
Head Hunter
Dexter
02.2007 - 07.2009
- Conducted industry research and prepared market reports
- Recruited finance, legal, and management professionals
- Developed HR planning strategies and modernized company databases
Education
Masters - human resources management, Senior Health and Safety, Safety and Ergonomics
European Business School
Spain03.2008
Bachelor - Politics
University of Santiago de Compostela
Spain09.2006
Skills
- Sales and Business Development
- Account management
- Negotiation and Contract Management
- Market Research and Lead Generation
- Client Relationship Management
- CRM Systems (Salesforce, NetSuite)
Languages
- English, Proficiency Level
- Spanish, Native Level
- Portuguese, Advanced Level
Affiliations
- Photography exhibitions
- Yoga and diving instructor as a hobby
- CrossFit enthusiast
- Passion for travel
Languages
Spanish
First Language
English
Proficient (C2)
C2
Portuguese
Advanced (C1)
C1
References
References available upon request.
Timeline
Account Executive EMEA
London office & Spain Remote
01.2018 - 01.2025
Account Executive – Spain, Portugal & Africa
Kaplan International English
09.2016 - 11.2017
Sales Consultant
Kaplan International English
03.2015 - 09.2016
Business Development Manager
Twin Group
05.2014 - 01.2015
Sales Account Manager
Flashbay Inc
01.2012 - 01.2014
Health and Safety Assistant
European Medicines Agency
10.2010 - 06.2011
Supervisor Customer Service
Sigma Response Services Ltd
01.2010 - 09.2010
Head Hunter
Dexter
02.2007 - 07.2009
Masters - human resources management, Senior Health and Safety, Safety and Ergonomics
European Business School
Bachelor - Politics
University of Santiago de Compostela
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