SYLVESTER BISSAH
ANIMAL BIOLOGIST AND CONSERVATION SCIENTIST
Madrid
Summary
Dynamic professional experienced in managing diverse roles with a focus on enhancing quality, productivity, and service. Proven track record in customer service and file management, complemented by strong organizational skills and meticulous attention to detail. Demonstrates the ability to manage multiple projects simultaneously while maintaining high accuracy. Committed to continuous improvement and embracing new challenges with a robust work ethic and adaptability. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Acting General Manager
W1 Automobiles
Dzorwulu, Accra
2024.01 - 2024.09
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Sales Manager
W1 Automobiles
Dzorwulu, Accra
2021.01 - 2024.01
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Coached, developed and motivated team to achieve revenue goals.
Sales Representative
YOUNG STARS MOTORS
Dzorwulu, Accra
2019.10 - 2020.12
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Coordinated meetings with potential and existing customers to introduce new products.
- Maintained store displays and inventory.
- Provided technical support for customers using the company's products or services.
- Operated register, handled cash and processed credit card transactions.
Administration Officer/ Project Assistant(National Service)
Ghana Wildlife Society
Accra
2018.09 - 2019.08
- Served as Secretary and Personal Assistant to Executive Director.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Directed handling of all financial actions concerning petty cash and procurement orders.
- Participated in supervised and independent field trips.
- Handled administrative tasks encompassing purchase order management, service contract oversight, and financial report processing.
- Directed operations for Security and Janitorial divisions.
- Facilitated communication between departments to support project completion and goal achievement.
INTERN
GHANA ATOMIC ENERGY COMMISSION/REPMC
Haatso, Accra
2017.06 - 2017.08
- Advanced Pest Management through research and data analysis.
- Worked within a professional team to research Fall Army Worm management.
- Supported management operations in insectary facilities.
Education
Bachelor of Science - Animal Biology And Conservation Science
University of Ghana
Legon08.2018
WAEC CERTIFICATE - General Science
Bishop Herman College
Kpando05.2013
Skills
- Building Professional Relationships
- Client Engagement
- Approachable and Friendly
- Strong Verbal Communication
- Social Media Proficiency
- Effective Phone Communication
- Critical thinking
- Problem-solving
- Decision-making
- Flexible and adaptable
- Planning
- Conflict resolution
- Collaboration
- Task prioritization
Hobbies and Interests
- SOLVING PROBLEMS
- RESEARCHING
- MUSIC ENTHUSIAST
References
- ERIC LARTEY, EXECUTIVE DIRECTOR, GHANA WILDLIFE SOCIETY, 0244707201
- DIANA MARIE, BNARI/REPMC, GHANA ATOMIC ENERGY COMMISSION, 0242377514
- MOHAMMED WANEDE, CEO, W1 AUTOMOBLES
Languages
English
First Language
Spanish
Elementary (A2)
A2
AKAN
Proficient (C2)
C2
Gikyode
Upper Intermediate (B2)
B2
Adele
Intermediate (B1)
B1
Timeline
Acting General Manager
W1 Automobiles
2024.01 - 2024.09
Sales Manager
W1 Automobiles
2021.01 - 2024.01
Sales Representative
YOUNG STARS MOTORS
2019.10 - 2020.12
Administration Officer/ Project Assistant(National Service)
Ghana Wildlife Society
2018.09 - 2019.08
INTERN
GHANA ATOMIC ENERGY COMMISSION/REPMC
2017.06 - 2017.08
Bachelor of Science - Animal Biology And Conservation Science
University of Ghana
WAEC CERTIFICATE - General Science
Bishop Herman College