Syed Arsalan Hamza
Barcelona
Summary
To pursue a successful career in Web/Store Development , Customer Services & Administration. To develop a career with a dynamic organization, to utilize my technical and management skills, ideally in an environment that provides increasing level of responsibility and an opportunity to work on my own initiative.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Data Entry
Industria Services Limited
12.2023 - 05.2025
- I enter client’s data into the computer system and analyze it.
- Track our client’s products and keep record of them. Also handle our customers and try to resolve their issues
Warehouse Operative
Bleckmann
11.2023 - 12.2023
- I enter product data into the computer system to keep the record of return items.
- Check the quantity and quality of different products like clothes, jeans and hoodies etc.
- Pack the items and Pick the items.
- Work at dispatch where I make pallets, tape boxes, make boxes for packing items and keep record of each item by entering the details in the system.
- Work at picking where I pick dell TV, Laptop, Earphones and other different Items.
- Check the quantity and quality of different products.
- Sorting of different items.
Warehouse Operative
VOW Europe Ltd
01.2023 - 09.2023
- Work at dispatch where i make pallets, tape boxes, make boxes for packing items and keep record of each item by entering the details in the system.
Warehouse Operative
Syncreon Technology (UK) Ltd (Dell)
12.2022 - 01.2023
- Work at picking where I pick dell TV, Laptop, Earphones and other di erent Items.
- Check the quantity and quality of di erent products.
- Sorting of different items
Warehouse Operative
Clipper Logistics
07.2022 - 11.2022
- Picking of different NHS items from different locations.
- Packing of different items.
- Loading and unloading of containers, full of different pallets and items.
- Cleaning that includes collecting garbage, broken pallets, plastic and throw them into bins then also empty those bins.
- Clipper is now part of GXO, the world's largest pure-play contract logistics provider.
Warehouse Operative
Wealmoor LTD
01.2022 - 07.2022
- Packing and sorting of products.
- Worked in dispatch where I make pallets and wrap them.
- Sometimes my job was check the quality of products.
- Wealmoor is an established forward-thinking, family-owned business specialising in the growing, packing and marketing of subtropical fresh fruits and vegetables from all over the world.
Warehouse operative
Hermes (EVRi - Rugby Hub)
06.2021 - 12.2021
- Scanning, sorting, picking, packing, loading and unloading items.
- Hermes is a UK based parcel courier owned by Hermes UK which sends over 100 million parcels each year.
Shopify Web Store Developer
Developer Workers
09.2020 - 12.2020
- Good knowledge of liquid programming language
- Generate custom - tailored Shopify theme and altering pre - existing template.
- Install & Customize new Shopify theme.
- Do revisions by fixing and updating customer stores.
Assistant Technical Support Engineer
Service Industries Limited
08.2019 - 09.2020
- Maintaining and ensuring standardized operation of the software.
- Handling the operations of applications in coordination with various formations of the company.
- Ensuring standardized and effective operational environment at Headquarters.
- Responding to technical support calls from end users of computers and software applications
- Setting up and installing new computers, networks and software
- Setting up user accounts and profiles on the network
- Installing updates, known as patches, to software applications
- Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
- Diagnosing and fixing network problems and hardware or software faults
- Maintaining inventories of hardware and software
- Managing backups of servers, in case of data loss
- Keeping a record of issues and faults along with solutions, for future reference.
Customer Service Provider & Agent
Creative Sol House
01.2019 - 08.2019
- Answer calls, emails and web chat enquiries from customers.
- Make telesales and market research calls to new and existing customers.
- Deal with customer orders, card payments, enquiries and complaints.
- Advise about products and services.
- Support customers to fix problems.
Education
Intermediate - Computer Sciences
Punjab Group of Colleges
09-2014
Bachelors of Science - Software Engineer
University of Gujrat
07-2019
Matriculation -
Model School Gujrat
07-2012
MSc - International Business with Data Analytics
Ulster University
01-2022
Skills
- Shopify Website Development
- MS Office
- Free Lancer
- Shopify Experience
- Microsoft Visio
- Microsoft Windows
- Team Work
- Customer dealing
- Problem solving
- Time management
- Modeling
- Simulation
- HTML
- CSS
- PHP
- Java
- Data entry
- Order processing
- Customer interaction
- Team collaboration
Certification
- Microsoft Office Specialization in MS Word, 2018
- Microsoft Office Specialization in MS Power Point, 2018
- Microsoft Office Specialization in MS Excel, 2018
- Certification in Computer Applications, 2015
- Certification in Computer Hardware Engineering, 2015
Custom
- Intellibot: Chatbot operational Web Application, Final Year Project
- Hospital Management System, Mini Project (Using Java)
- Blood Bank Management System, Student & School Management Sys
- Create Databases using Microsoft Access
Interests
I enjoy the outdoors, festivals, events and nature. I've participated in several local conservation projects. I love book reading specially reading novels, tech articles and biographies the most. I also enjoy playing sports and socializing with friends and family as much as possible. Gardening, singing, listening music, social media and collecting coins of different countries are some of my other interests.
Timeline
Data Entry
Industria Services Limited
12.2023 - 05.2025
Warehouse Operative
Bleckmann
11.2023 - 12.2023
Warehouse Operative
VOW Europe Ltd
01.2023 - 09.2023
Warehouse Operative
Syncreon Technology (UK) Ltd (Dell)
12.2022 - 01.2023
Warehouse Operative
Clipper Logistics
07.2022 - 11.2022
Warehouse Operative
Wealmoor LTD
01.2022 - 07.2022
Warehouse operative
Hermes (EVRi - Rugby Hub)
06.2021 - 12.2021
Shopify Web Store Developer
Developer Workers
09.2020 - 12.2020
Assistant Technical Support Engineer
Service Industries Limited
08.2019 - 09.2020
Customer Service Provider & Agent
Creative Sol House
01.2019 - 08.2019
Intermediate - Computer Sciences
Punjab Group of Colleges
Bachelors of Science - Software Engineer
University of Gujrat
Matriculation -
Model School Gujrat
MSc - International Business with Data Analytics
Ulster University