Svetlana Bortsova
Summary
Adept at office administration and organizational management, I significantly enhanced Neonetic Spain SL's operational efficiency and employee satisfaction. My expertise in client management and digital marketing, coupled with a knack for negotiation, propelled company success. Developed impactful educational programs as a language teacher, showcasing my ability to blend hard and soft skills effectively.
I see my future in a real estate business also because I like to work wit people an I am really good in negotiations.
Overview
10
10
years of professional experience
Work History
Company Administrator
Neonetic Spain SL
01.2023 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced company image with professional correspondence and prompt response to external inquiries.
- Established an effective onboarding process for new hires that facilitated their smooth transition into their respective roles.
- Managed payroll processing efficiently, ensuring timely salary disbursements without errors or discrepancies.
- Reduced company overhead costs with effective budget management and resource allocation.
- Contributed to employee satisfaction by addressing concerns promptly and effectively resolving workplace conflicts when necessary.
- Improved interdepartmental communication through regular updates and collaboration between teams.
- Prepared detailed financial reports, offering insights into the company''s overall financial health and performance.
- Developed monthly reports.
Teacher of Foreign Languages (Russian and Italian)
Private Lessons
01.2014 - 01.2023
- Developed personalized lesson plans for individual students to address their specific needs and improve overall performance.
- Enhanced student understanding of complex linguistic concepts through the use of real-world examples and engaging materials.
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for [Type]-language students.
Education
Bachelor of Science - Linguistics And Cultural Mediation
University of Padova
Padova, Italy06.2020
Master of Science - Marketing
Rostov University of Economics And Management
Rostov-on-Don, Russia06.1999
Skills
- Office Administration
- Organizational Management
- Document Management
- Meeting facilitation
- Excellent teamwork
- Negotiation
- Client-oriented
- Client management
- Client Needs Assessment
- Digital Marketing
- Illustration
- Photography
Additional Information
I also have a diploma of a Pastry chef, I studied during one year in Italian pastry school and worked in a pastry shop as a pastry chef assistant.
I have a diploma of a photographer and during one year I worked as a self-employed family and newborn photographer.
Languages
Italian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Timeline
Company Administrator
Neonetic Spain SL
01.2023 - Current
Teacher of Foreign Languages (Russian and Italian)
Private Lessons
01.2014 - 01.2023
Bachelor of Science - Linguistics And Cultural Mediation
University of Padova
Master of Science - Marketing
Rostov University of Economics And Management
I practice triathlon and skiing
I practice triathlon almost every evening and I suppose it helps me to stay focused and become stronger. Also I like to meet new interesting people that have the same interests as me. I adore skiing and I try to travel to Dolomites in Italy when I have free time.
I practice triathlon and skiing
I practice triathlon almost every evening and I suppose it helps me to stay focused and become stronger. Also I like to meet new interesting people that have the same interests as me. I adore skiing and I try to travel to Dolomites in Italy when I have free time.
Similar Profiles
Daniel GrosuDaniel Grosu
Logistics Manager at Alandale Logistics / Spain SLLogistics Manager at Alandale Logistics / Spain SL
Adam LokśAdam Lokś
Composite Design Engineer at Bold Valuable Technology Spain SLComposite Design Engineer at Bold Valuable Technology Spain SL
Sven ZappelSven Zappel
Managing Director at Ideaterrazas SL SpainManaging Director at Ideaterrazas SL Spain