Suzanne Ferrari
Bournemouth
Summary
I was previously a Social Worker with many years of experience helping clients change behaviors and access family and community resources. Continuously improved processes and services to support clients care, education, and research. Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Overview
18
18
years of professional experience
Work History
Social Worker
Dorset county council
Bournemouth
09.2002 - 04.2016
- Conducted comprehensive assessments to pinpoint client needs and assess available resources.
- Developed personalized care plans in collaboration with clients and families.
- Coordinated with local agencies to access services for clients effectively.
- Provided crisis intervention and emotional support during critical situations.
- Maintained lists of resources helpful to clients.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Participated in professional development activities such as seminars, workshops, trainings.
- Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
- Participated in court proceedings related to cases involving children or vulnerable adults.
Administrative Assistant
Nhs
Poole
09.1998 - 09.2002
- Streamlined office activities to enhance workflow efficiency within healthcare environment.
- Worked within the a&e department as X-ray administrator
- Ensured relevant X-rays were given to radiographers during out of hours
- Input patients details onto computer
- Filing
- Teamwork
Education
Bachelor of Arts - Social Work
Bournemouth University
05.2002
Skills
- Sales techniques
- Problem solving
- Time management
- Active listening
- Calm demeanor
- Product recommendations
- Point-of-sale system
- Flexible schedule
- Customer assistance
- Retail sales
Timeline
Social Worker
Dorset county council
09.2002 - 04.2016
Administrative Assistant
Nhs
09.1998 - 09.2002
Bachelor of Arts - Social Work
Bournemouth University