Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Suzana Karaliute

Suzana Karaliute

Barcelona

Summary

Luxury sales assistant with extensive experience at JRE Global Properties, specializing in client relations and CRM management. Achieved a 90% client satisfaction rate through enhanced guest experiences. Proficient in coordinating property viewings and multilingual communication, fostering loyalty and repeat business with personalized service.

Overview

5
5
years of professional experience

Work History

Luxury Sales Assistant

JRE Global Properties
Barcelona
04.2025 - Current
  • Managed international client relationships from the first inquiry through to closing.
  • Organized and conducted property viewings, responding to client needs and inquiries.
  • Supported negotiations to facilitate successful sales outcomes.
  • Oversaw CRM management, lead tracking, and listing updates to maintain accurate records.

Luxury Sales Specialistalist

Accor
Barcelona
02.2025 - 04.2025
  • Supported both sales and guest relations within Accor’s luxury portfolio, serving international markets.
  • Acted as the first point of contact for high-profile clients, delivering tailored property and service recommendations.
  • Managed complex reservations, ensuring a seamless, and efficient booking process.
  • Coordinated guest communications and service requests with precision, and attention to detail.
  • Maintained Accor’s high standards of excellence by providing a highly personalized client experience.

Luxury Guest Experience Specialist

VDB LUXURY PROPERTIES
Barcelona
07.2024 - 09.2024
  • Delivered tailored luxury travel experiences to high-net-worth clients, ensuring exceptional service.
  • Managed and resolved guest inquiries efficiently, achieving a 90% client satisfaction rate.
  • Handled last-minute itinerary adjustments and collaborated with vendors to ensure smooth travel plans.
  • Provided 24/7 support for over 40 VIP clients from the U.S. and Middle East.
  • Developed strong upselling techniques to enhance guest stays and maximize revenue.

Commercial Assistant

VDB LUXURY PROPERTIES
Barcelona
03.2024 - 06.2024
  • Assisted high-net-worth clients with tailored property recommendations and private tours.
  • Managed CRM (HubSpot) with a 100% completion rate, ensuring accurate client records and seamless communication.
  • Collaborated with sales teams to optimize the client experience and secure high-value bookings.
  • Built and nurtured relationships with international clients to drive loyalty and repeat business.

Data office assistant

Data office assistant
Barcelona
09.2023 - 03.2024
  • Managed and maintained Planview user profiles, ensuring smooth project tracking.
  • Provided customer and internal team support by troubleshooting platform issues.
  • Compiled reports for over 100 employees, optimizing workflow efficiency.
  • Developed strong analytical skills and attention to detail in a fast-paced environment.

Assistant Manager Business Development

UAB Vilniaus Kometa
Vilnius
09.2020 - 09.2022
  • Handled customer inquiries, ensuring timely and effective responses.
  • Assisted with client onboarding, contract management, and business growth strategies.
  • Strengthened customer relations by delivering high-quality support via email and phone.
  • Developed expertise in sales support and business operations.

Education

BBA - International Business Management

GENEVA BUSINESS SCHOOL
Barcelona, Spain
01.2024

Skills

  • Sales support and CRM management
  • Luxury hospitality and travel coordination
  • Customer service and client relations
  • Team collaboration and contract management
  • Property viewing coordination
  • Attention to detail
  • Multitasking and crisis resolution
  • Multilingual communication

Languages

Lithuanian
First Language
English
Proficient (C2)
C2
Russian
Upper Intermediate (B2)
B2
Spanish
Upper Intermediate (B2)
B2

Timeline

Luxury Sales Assistant

JRE Global Properties
04.2025 - Current

Luxury Sales Specialistalist

Accor
02.2025 - 04.2025

Luxury Guest Experience Specialist

VDB LUXURY PROPERTIES
07.2024 - 09.2024

Commercial Assistant

VDB LUXURY PROPERTIES
03.2024 - 06.2024

Data office assistant

Data office assistant
09.2023 - 03.2024

Assistant Manager Business Development

UAB Vilniaus Kometa
09.2020 - 09.2022

BBA - International Business Management

GENEVA BUSINESS SCHOOL
Suzana Karaliute