Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Steven Gandara

Steven Gandara

Barcelona

Summary

Motivated Fraud Analyst touting 1.5 years of expertise investigating suspicious activity for American Express. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

FRAUD SPECIALIST

AMERICAN EXPRESS
06.2022 - Current

MACHINE OPERATOR

IBERCEL TECNICAS APLICADAS, S.L
07.2021 - 04.2022

CUSTOMER SERVICE

CPM International - General Mills
08.2020 - 01.2021

KITCHEN ASSISTANT / HEAD WAITER

MAISONS MATTHIOL BOUTIQUE HOTEL
12.2017 - 04.2018

RECEPTIONIST

BARCELO HOTEL GROUP
02.2015 - 12.2016

Education

HIGH SCHOOL GRADUATE ON SCIENCE AND ARTS WITH ABITUR -

Deutsche Schule Guatemala AVH

BACHELOR'S DEGREE (2019-2023) | MARKETING AND BUSINESS MANAGEMENT -

EAE Business School

Skills

  • Software
  • Problem Solving
  • Creative Thinking
  • Layouting
  • Communication
  • Computer
  • Fraud Detection
  • Trained in Genesys, Webex, Oracle, Salesforce
  • Procedure Review
  • Detection Models
  • Transaction Review
  • Fraud Prevention
  • Trend Analysis
  • Case Management
  • Data Analysis

Languages

German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

FRAUD SPECIALIST

AMERICAN EXPRESS
06.2022 - Current

MACHINE OPERATOR

IBERCEL TECNICAS APLICADAS, S.L
07.2021 - 04.2022

CUSTOMER SERVICE

CPM International - General Mills
08.2020 - 01.2021

KITCHEN ASSISTANT / HEAD WAITER

MAISONS MATTHIOL BOUTIQUE HOTEL
12.2017 - 04.2018

RECEPTIONIST

BARCELO HOTEL GROUP
02.2015 - 12.2016

HIGH SCHOOL GRADUATE ON SCIENCE AND ARTS WITH ABITUR -

Deutsche Schule Guatemala AVH

BACHELOR'S DEGREE (2019-2023) | MARKETING AND BUSINESS MANAGEMENT -

EAE Business School
Steven Gandara