Stephen Town

Carry out repairs to vehicles using correct repair methods and equipment from minor damage to extensive repairs including the use of body repair jig and measuring system, inclusive of stripping out and refitting parts to facilitate repairs.

• Supervised and managed shop operations and tasks.
• Developed estimates by costing parts, supplies and labor and calculating customers' payments.
• Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
• Examined damaged vehicles to determine degree of structural and mechanical damage.
• Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.

Carried out repairs to vehicles including the removal and installation of parts to facilitate repairs from minor damage to extensive damage including the use of body jig and measurement systems

Carried out repairs to vehicles from minor to major damage including the use of body jig included the removal of parts to facilitate repairs.

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Developed strong partnerships with suppliers, negotiating favorable terms for both pricing and delivery schedules.
• Resolved customer complaints promptly, demonstrating empathy and professionalism in all interactions to maintain positive relationships.
• Built strong relationships with insurance companies, leading to faster claim processing and improved
• Improved employee performance through regular coaching, training, and performance evaluations.
• Enhanced customer satisfaction by efficiently managing repair orders and providing timely updates on the progress.

Carried out repairs to vehicles including the removal and refitting of parts necessary to facilitate repairs from minor damage to extensive damage including the use of jig and measuring systems.

Carried out repairs to vehicles including the removal and refitting of parts necessary to facilitate repairs from minor damage to extensive damage including the use of body repair jigs

Carried out repairs to vehicles including the removal and refitting of parts mostly heavily damaged vehicles using body jig and pulling systems

Started my apprenticeship here quickly developing the skills to repair vehicles that were heavily damaged including the removal of mechanical parts and engines to allow for jig bracket installation and pulling of damaged body and chassis components.