STEFANO COSENZA

• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Educated clients on new products or services to increase customer engagement with brand.
• Facilitated client satisfaction and renewed customer relations to drive growth.
• Set and achieved company defined sales goals.
• Quoted prices, credit terms and other bid specifications.
• Built diverse and consistent sales portfolio.

• Negotiated contracts skillfully, securing favorable terms for the organization.
• Suggested innovative ideas to increase sales and improve customer experience.
• Analyzed sales and marketing data for improved strategies.
• Streamlined sales processes to improve efficiency, resulting in higher close rates.
• Utilized CRM software to track sales progression and communicate project needs.

• Increased store sales by implementing effective merchandising strategies and product displays.
• Optimized inventory management for streamlined operations and reduced waste.
• Developed high-performing teams through targeted recruitment, training, and ongoing coaching.
• Achieved consistent performance improvements by setting clear expectations and monitoring KPIs closely.
• Coached and mentored team of 10 sales assistant to achieve sales and customer engagement score targets.
• Enhanced employee morale through regular recognition programs and fostering a positive work environment.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Executed successful sales strategies to convert leads into customers.
• Leveraged CRM to collect, organize and manage sales data and customer information.
• Serviced accounts and proposed new products and services to maximize revenue.

A travel career break offered me the opportunity for immersive language experiences by living in an English-speaking environment, accelerating language learning through daily interactions.

Exposure to diverse English accents and colloquial expressions enriches language skills, fostering a better understanding of cultural nuances in communication.

Utilizing the break to enroll in English language classes or workshops provides structured learning, focusing on grammar, vocabulary, and communication skills.

Engaging in real-life situations, such as ordering food, asking for directions, or participating in local events, allows for practical application of language skills, enhancing proficiency.

Interacting with native English speakers and fellow language learners facilitates networking opportunities, creating a supportive environment for language practice and improvement.

• Increased store sales by implementing effective merchandising strategies and product displays.
• Optimized inventory management for streamlined operations and reduced waste.
• Developed high-performing teams through targeted recruitment, training, and ongoing coaching.
• Maintained compliance with company policies, procedures, and safety standards while overseeing multiple locations.
• Achieved consistent performance improvements by setting clear expectations and monitoring KPIs closely.
• Delivered exceptional results through strong leadership skills in managing diverse teams across various stores.
• Boosted employee productivity through effective scheduling, task delegation, and time management strategies.
• Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.

• Increased overall store sales by implementing effective sales strategies and staff training programs.
• Managed inventory levels, ensuring optimal product availability for customers and reducing excess stock costs.
• Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
• Conducted regular store visits to evaluate compliance with company policies and procedures.

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Optimized store displays and appearance via strategic merchandising.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed store organization, maintenance, and purchasing functions.

• Managed aesthetically pleasing displays to showcase company products and increase sales.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Monitored and replenished display inventory and restructured according to available stock.
• Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
• Worked with store managers to implement new displays, promotions and store layout changes.