Stefanie Hong

- Consulted individually with clients in order to devise a strategic educational roadmap, selecting the strongest extracurricular subjects and volunteer and internship opportunities best suited to the student’s career goals.

- Advised students on university options in Spain and abroad, researching courses, degrees and curriculums.

- Prepared and gave tailored in-depth presentations according to the individual’s preferences and qualifications.
- Hired instructors for private classes (GMAT, GRE SAT, TOEFL, essays, final projects, etc).
- Offered University application support (gathering required documents, preparing personal statements and interview coaching).
- Followed up regularly with clients and university admissions offices.

- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.

- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences.

- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.

- Functioned as the liaison between Kennedy and a number of national and international companies.
- Ensured quality control by quickly acting to solve client complaints.
- Coordinated teacher and client schedules and organized classes.
- Onboarding of new teachers.
- Provided regular feedback to teachers and clients.
- Prepared monthly progress reports for online clients.
- Completed administrative tasks (registering new classes in the platform, attendance, exams and reports).

- Designed and developed instructional activities using data from student learning style assessments.

- Employed diverse teaching approaches to help students of all abilities understand material.

- Improved student performance by defining clear goals and communicating performance metrics.

- Developed lesson plans and adapted curriculum to meet individual needs of students.

- Taught in-company group and private classes from A1-C2 levels.

- Prepared varied, creative, and motivating resources.
- Created exams to assess level as well as improvement over the course.

- Prepared end of semester and yearly feedback reports identifying weaker areas and ways to improve on them.

- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.

- Chaperoned a group of 10-15 high school students on flights from Madrid to Vancouver, Canada.
- Supervised and ensured students' safety and helped clarify any doubts or questions.
- Served as a translator at customs, check-in points, and baggage claim.
- Stayed with each student until their homestay families arrived.