Soukaina Amarrad
Billing And Collections Agent
Casablanca
Summary
Proven expertise in enhancing client relations and system accuracy, notably at Hilti Maroc. Excelled in roles requiring billing software knowledge and exceptional negotiation skills, achieving significant improvements in financial operations. Demonstrated proficiency in data entry and audit procedures, ensuring meticulous financial statement analysis and inventory management.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Billing Coordinator
Hilti Maroc
06.2023 - Current
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Referred past due payments to collections department.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Archiving Assistant
HILTI Maroc
12.2022 - 06.2023
- Assisted researchers in navigating the archives, providing expert guidance on locating pertinent information.
- Enhanced archival efficiency by implementing a digital cataloguing system.
Debt Collector Agent
SBM
08.2021 - 11.2021
- Exceeded performance goals through proactive outreach efforts and exceptional negotiation skills in securing repayment agreements.
- Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
- Enhanced client relations, resolving disputes and clarifying billing issues to ensure timely payments.
Stock Controller
AMU
05.2022 - 11.2022
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
Treasury Assistant
SCBG
07.2020 - 10.2020
- Performed bank account reconciliations regularly, ensuring accuracy in financial statements and mitigating potential discrepancies.
- Streamlined payment processes by implementing efficient electronic funds transfer systems, resulting in reduced costs and improved accuracy.
- Supported liquidity management efforts with comprehensive cash forecasting, allowing for proactive decision-making regarding investments and funding requirements.
Accounting Assistant
Atelier De Usinage et Maintance
05.2019 - 09.2019
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Education
License of Economic And Management Sciences - Business And Managerial Economics
Hassan II University of Economic & Legal Sciences
Casablanca, Morocco 05.2001 -
Diploma of General Higher Education(DEUG) - Business And Managerial Economics
Hassan II University of Economic & Legal Sciences
Casablanca, Morocco 05.2001 -
Bachelor of Economics - Economics
High School Moulay Youssef
Casablanca Morocco 05.2001 -
Skills
Billing Software Knowledge
Timeline
Billing Coordinator
Hilti Maroc
06.2023 - Current
Archiving Assistant
HILTI Maroc
12.2022 - 06.2023
Stock Controller
AMU
05.2022 - 11.2022
Debt Collector Agent
SBM
08.2021 - 11.2021
Treasury Assistant
SCBG
07.2020 - 10.2020
Accounting Assistant
Atelier De Usinage et Maintance
05.2019 - 09.2019
License of Economic And Management Sciences - Business And Managerial Economics
Hassan II University of Economic & Legal Sciences
05.2001 -
Diploma of General Higher Education(DEUG) - Business And Managerial Economics
Hassan II University of Economic & Legal Sciences
05.2001 -
Bachelor of Economics - Economics
High School Moulay Youssef
05.2001 -
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