Sophie Jarman-Brugada

• Trained in customer service and sales
• Enrolled in a training scheme for 2 weeks on sales techniques
• Customer service course during the training weeks to manage any complaints or customer queries we may encounter whilst on

• Between St Bernard’s hospital, Mount Alvernia and John Macintosh, working on several floors I learnt to care for several different personalities and difficulties that came with the job

• Including personal needs for each individual resident, their families' concerns, organization, and time keeping which was essential
• By working twelve-hour shifts, both night and day I have learnt to cope very well with changing up my routine to suit my work hours
• Due to this profession, I have been trained in first aid and self-defense

• Worked as a waiter and front of house

• Dealt with customers daily
• Gained experience within the restaurant industry also working private parties and large dinners
• Helped kitchen and bar staff when needed.

• Assistant to the organizer of the festival

• Working with the corporate and government boxes and artist liaison
• Assisted in the organization of the Artist exclusive after party
• Secured return work for the festival in years to come.

• Working as shop assistant and front of house
• Manage and organize all stock and the stock room
• Implemented a new system for organizing and ordering stock.

• Responsible for stock distribution
• Insuring stock is replenished and replaced correctly
• Responsible for price checks and changes on all new and current stock
• In charge of marketing on promotional products and displays.

• Managerial experience supervising a team of several people.

• Organising shift patterns to maximise productivity.

• Maintaining and overseeing stock supplies, to ensure expected demands are kept.

• Project management experience, organising fundraising events to promote the company, maximise profits and build a high level of reputation.

• Responsible for maintaining good relationships with existing suppliers and sourcing new contracts.

• Able to work well autonomously.

• Team player with the ability to delegate tasks to staff members to help with their development.

References available upon request