Sophia Hennessy
Dublin
Summary
Motivated and reliable Transition Year student with experience working as bar staff in a fast-paced hospitality environment and completing work experience in childcare. Strong customer service, teamwork, and communication skills developed through interacting with customers, colleagues, and children in professional settings. Proactive and ambitious, taking initiative to pursue additional opportunities such as participating in law college courses at DCU. Known for excellent time management, organisation, and the ability to balance school commitments, work experience, and extracurricular learning while maintaining a positive and professional attitude.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Childcare Assistant (TY WORK EXPERIENCE)
Pamela Smith
Dublin
02.2026 - 02.2026
- Supported daily activities and facilitated playtime for child development.
- Maintained cleanliness and organization of play areas and materials.
- Monitored children's behavior and provided guidance as needed.
- Prepared snacks and meals according to dietary guidelines for children.
- Provided safe, nurturing and stimulating environment for children.
- Observed and monitored the safety of all children in care.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
Lounge Server
John Hennessy
Dublin
06.2025 - 01.2026
- Delivered exceptional customer service to enhance guest experiences.
- Managed beverage orders efficiently and accurately for all patrons.
- Maintained cleanliness and organization of lounge area and service stations.
- Engaged with guests to build rapport and encourage repeat visits.
- Ensured that all orders were accurate and served promptly.
- Responded promptly to calls from customers or management concerning guest issues or complaints.
- Performed opening and closing duties including restocking supplies, cleaning work areas.
- Maintained clean tables and set up items for incoming guests.
- Followed all safety and sanitation regulations according to company policies.
- Accurately processed cash, credit card, and other payment transactions quickly and efficiently.
- Provided excellent customer service by addressing any concerns or complaints immediately.
- Assisted with setting up events such as banquets or parties when needed.
- Removed used dishes from tables in a prompt and efficient manner.
- Took food and beverage orders from guests.
- Provided exceptional service to high volume of daily customers.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
Education
Junior Certificate -
Holy Faith Clontarf Secondary School
09.2022 - 03.2026
CTYI Law Course - Law
Dublin City University
Dublin, Ireland 01.2026 - 05.2026
Skills
- Customer service
- Communication skills
- Time management
- Teamwork oriented
- Friendly, very extroverted, and very social towards people
- Positive reinforcement methods
- Active listener
- Accurate record keeping
- Great attention to detail
- Thinking critically
- Great memory
- Meeting deadlines
- Handling customer requests with a positive attitude
- Professional experienced service
- Can maintain high standards of cleanliness
- Can work efficiently in high pressure and fast paced environments
- Can keep calm in intense situations
Affiliations
- CTYI Law Course at DCU
- Artane School of Music participating in piano and guitar lessons
- Spend time weekly at Westwood Gym
- In student council
Timeline
Childcare Assistant (TY WORK EXPERIENCE)
Pamela Smith
02.2026 - 02.2026
CTYI Law Course - Law
Dublin City University
01.2026 - 05.2026
Lounge Server
John Hennessy
06.2025 - 01.2026
Junior Certificate -
Holy Faith Clontarf Secondary School
09.2022 - 03.2026