Sonia Sosa

During 2023, I travel to Australia for around 10 months

• Customer Service: Managing check-in/out processes and responding to guest inquiries
• Leadership: Supervising a team of receptionists and housekeepers (around 12 people)
• Administration: Assisting the manager with administrative tasks
• Time Management: Creating and managing rotating weekly staff schedules.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

PEHUEN is an Argentinian Sourcing and Fashion Consulting Company

• Provided strategic commercial advice, effectively managing and nurturing customer relationships
• Successfully negotiated and closed sales deals
• Tracked purchase orders and analyzed commercial opportunities, demonstrating strong project management skills
• Facilitated communication with eastern suppliers and maintained daily contact with both suppliers and customers
• Excelled in a dynamic role within the textile industry, combining expertise in business-to-business (B2B) sales and international business
• Directed the efforts of an assistant, providing guidance and support in her responsibilities.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Recorded accurate and efficient records in customer database.

Kilina is dedicated to commercialization of textiles, recognized in the local and international market

• Its studio develops prints for markets in South Korea and China, in addition to supporting other markets in America (USA, Colombia, Chile, Brazil) and Europe
• Conducted trend research and translated it into creative textile designs
• Developed intricate prints for markets in South Korea, China, and various countries in the Americas and Europe
• Created seamless patterns and curated colorways based on market preferences, showcasing a keen eye for design aesthetics
• Collaborated with international markets, demonstrating effective communication and design collaboration skills.
• Focused on color and contrast while developing new ideas and concepts.
• Prepared detailed reports on design progress and performance.

Ningbo MH was established in 1999, specialized in garment accessories and tailoring materials

• After years of development, MH has set up a business relationship with more than 150 countries, with sales amount of $643 million
• The main products are sewing thread, embroidery thread, ribbon & tape, embroidery lace, button, zipper, interlining, and other accessories & fabrics
• Managed key accounts in Chile and Argentina, demonstrating expertise in business-to-business (B2B) sales within the textile industry
• Compiled monthly market research reports, contributing to informed decision-making
• Proactively developed new customers and markets, showcasing strong business development skills
• Provided excellent customer service and quality control, ensuring high client satisfaction
• Coordinated business trips, visiting clients and prospects, and contributing to expanding business relationships.
• Provided ongoing support for existing accounts, promptly addressing concerns or issues while maintaining a high level of customer satisfaction.
• Developed strong relationships with key accounts, ensuring client satisfaction and fostering long-term collaboration.
• Built relationships with customers and community to promote long term business growth.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

FERRARO CALZADOS is a leather design company based in Buenos Aires, Argentina

• Design and follow collection of shoes and handbags, along with creating the tech pack for each product
• Utilized Adobe Photoshop for graphic design and photo retouching, showcasing proficiency in design software
• Contributed to the visual identity of the brand through creative and visually appealing designs.
• Utilized advanced software tools such as Adobe Creative Suite to produce visually stunning designs that met clients'' expectations.

Sofitel Hotels & Resorts is a global ambassador of modern French luxury, where passionate travelers can indulge in chic experiences that artfully blend the essence of each destination with the brand's French art-de-vivre spirit

• Hospitality: Providing personalized service in a high-end hotel environment
• Bartending: Preparing and serving alcoholic beverages, creating cocktails
• Fine Dining Service: Providing fine dining restaurant service
• Cash Control: Managing cash transactions and fixed stocks.