Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Sonia Baldres

Madrid

Summary

As an accomplished project manager in the localization industry, I specialize in helping global firms implement multilingual localization strategies. With over 15 years of experience, I have honed my skills in managing and executing localization projects for various communication channels across multiple languages. My goal is to ensure that my clients communicate effectively with their global audience by localizing content that resonates culturally. My expertise in language translation tools, coupled with my ability to manage teams and projects efficiently, makes me an asset to any global firm seeking to expand its reach through localized communications.

Language is my passion, technology is my partner, service is my mission and people are my motivation. I am an ambitious on-going learner, a creative problem-solver, a natural leader, and an enthusiastic challenge seeker. Keen on innovation, technology, and trends, I keep learning, developing, and applying my linguistic, technological and project management skills on an on-going basis.

Overview

25
25
years of professional experience

Work History

Project Manager, Translation and Localization

Freelance professional
04.2012 - Current
  • Managed end-to-end localization projects including scoping, cost optimization, timeline estimates, resource allocation, and quality assurance.
  • Worked closely with global clients to understand their communication needs and provided tailored localization solutions for various content types and platforms.
  • Utilized translation management systems, CAT tools and agile collaboration tools.
  • Led and coached teams of translators, editors, and other specialists, ensuring alignment with clients’ localization strategies.
  • Defined, implemented, and monitored quality assurance processes
  • Defined and monitored Key Performance Indicators (KPIs) to measure project success and client satisfaction.
  • Communicated efficiently with stakeholders, adapting messages to different levels of workflow/process understanding as required.
  • Optimized quality, productivity and profitability and improved client satisfaction.
  • Managed average of 5-15 concurrent projects
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Project Manager, Translation and Localization

TradCore (owned company)
05.2004 - 04.2012
  • Received and managed client requests, project analysis, scoping, cost optimizing and timeline estimates. Pricing and quotation.
  • Identified best talents, recruited, trained and motivated team members.
  • Planned , allocated and managed human and technical resources.
  • Defined, implemented, and monitored quality assurance processes.
  • Prepared and distributed project briefs and shared resources for translators, reviewers and DTPers.
  • Used translation management systems and agile project management solutions (shared with vendors) to optimize workflows and involve project participants in processes.
  • Led internal/external teams to successful execution and delivery of projects
  • Managed project budget and controlled costs
  • Liaison between sales, clients, production team (internal and external)
  • Training and knowledge management

Country Manager

TSD Technik Sprachendienst (Germany)
10.2009 - 05.2011
  • Linguistic: Translation, localization, editing and proofreading English>Spanish.
  • Human Resources: Recruiting translators, editors, interpreters, dtp specialists..., for all language combinations.
  • Business development: Sales & Marketing tasks for the Spanish market. Negotiated with service providers and vendors to improve margins.
  • Used remote collaboration tools.

Senior Change Management Consultant

Accenture
04.1998 - 05.2008
  • Participated in internationalization of existing solutions.
  • Led software localization projects from Spanish to English.
  • Designed multichannel Interaction models and Interfaces in collaboration with technology architects team
  • Managed translation of documentation, ensuring that communication materials were culturally appropriate for international audiences.
  • Collaborated with cross-functional teams to develop sales presentations and RFPs.
  • Provided training and communication programs for end-users in various languages.
  • Designed processes and systems supporting business needs before, during and after transitions.

Education

MBA - Sales And Marketing Education

EIG Business School
Granada
07.2008

Bachelor of Arts - Translation And Interpreting

Universidad De Granada
Granada
06.1996

Skills

TECHNICAL:

CAT: SDL Trados Studio, MemSource, Lokalize

TMS: Plunet, XTM, Phrase, GitLocalize

Agile: Asana, Trello, Jira, MS Project

SOFT:

- Communication and Relationship Building

- Collaborative Mindset

- Planning & Prioritizing

- Conflict Management

- Multilingual Team Management

- Creative Problem Solving

Additional Information

With a proven track record as a Project Manager in the Localization Industry, I bring extensive experience in managing and executing multilingual localization projects for global firms. My expertise in language translation tools, project management, and team leadership ensures the delivery of culturally resonant communications across various channels. I am committed to assisting global organizations in effectively engaging their international audience through strategic localization.

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)

Timeline

Project Manager, Translation and Localization

Freelance professional
04.2012 - Current

Country Manager

TSD Technik Sprachendienst (Germany)
10.2009 - 05.2011

Project Manager, Translation and Localization

TradCore (owned company)
05.2004 - 04.2012

Senior Change Management Consultant

Accenture
04.1998 - 05.2008

MBA - Sales And Marketing Education

EIG Business School

Bachelor of Arts - Translation And Interpreting

Universidad De Granada
Sonia Baldres