Sona Saratikyan Simonyan
Barcelona,Barcelona
Resumen profesional
Client advisor with over 10 years of experience in luxury retail and banking. Expert in in-store marketing, visual merchandising, VIP client management, and CRM. Skilled in driving sales, enhancing customer experience, and supporting store operations through effective marketing strategies.
Datos destacados
16
16
years of professional experience
Experiencia
ZIMMERMANN
Senior Client Advisor
Barcelona, Barcelona
2023.02 - Actual
- Customer Advisor with experience in providing personalized client service.
- VIP client management and CRM expertise.
- Visual merchandising to maintain and enhance brand standards.
- Skilled in preparing weekly reports and supporting store operations.
- Inventory management and stock control.
Maje
Sales Assistant
Barcelona, Barcelona
2019.02 - 2022.11
- Delivered high-quality customer service and promoted products through strategic merchandising and in-store campaigns.
- Assisted in achieving sales targets and enhancing the customer shopping experience.
Max Mara
Sales Assistant
Barcelona, Barcelona
2022.12 - 2023.02
Customer advising
Inecobank
Experta en Servicio de Clientes
Yerevan, Armenia
2007.02 - 2011.11
- Manage banking operations, including account openings, transfers, deposits, and handling complaints and claims.
- Responsible for achieving departmental objectives.
- Supervise customer service and coordinate the work of team executives.
- Collaborate with other departments to develop joint solutions and proposals.
- Assess client needs and implement personalized solutions.
Formación
Marketing y merchandising -
Escuela de Hostelería y Turismo, Diploma in Applied Sciences
Barcelona05.2013
Diploma in Applied Sciences | Professional Economist Engineer with a specialization in Economics and Business Administration -
State University of Architecture and Construction
Armenia 05.2007
Idiomas
Español
Experto (C2)
C2
Armenio
Nativo
A1
Ruso
Experto (C2)
C2
Inglés
Intermedio (B1)
B1
Cronología
ZIMMERMANN
Senior Client Advisor
2023.02 - Actual
Max Mara
Sales Assistant
2022.12 - 2023.02
Maje
Sales Assistant
2019.02 - 2022.11
Inecobank
Experta en Servicio de Clientes
2007.02 - 2011.11
Marketing y merchandising -
Escuela de Hostelería y Turismo, Diploma in Applied Sciences
Diploma in Applied Sciences | Professional Economist Engineer with a specialization in Economics and Business Administration -
State University of Architecture and Construction