SOLAIMA CHAJAI
Summary
Energetic and multilingual Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
5
5
years of professional experience
Work History
Vip Room
Palmeraie Dar Atlas
02.2023 - 11.2023
- Built exceptional client rapport with off-hours meetings and happy hour events.
- Implemented, tested and audited open-source software to interact with on-chain smart contracts.
Elite Concierge
Elite Travel Concierge
02.2021 - 01.2022
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Assisted guests with variety of services and local attraction information.
- Implemented effective organizational systems to manage incoming requests and track progress on outstanding tasks.
- Maintained high level of professionalism and discretion when dealing with guests.
Tourage Properties
Bosworth Properties
05.2019 - 12.2019
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Delivered services to customer locations within specific timeframes.
- Developed strong communication and organizational skills through working on group projects.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor - Naturel Science
Anas Ibno Malek
El Kelaa06.2021
High School Diploma -
Cleaver
Marrakech06.2013
Skills
- Public Speaking
- Food and Beverage Service
- Beverage Service
- Emergency Evacuation
- Data Entry
- Cultural Awareness
- Emergency Situations Management
- Technical aptitude
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Vip Room
Palmeraie Dar Atlas
02.2023 - 11.2023
Elite Concierge
Elite Travel Concierge
02.2021 - 01.2022
Tourage Properties
Bosworth Properties
05.2019 - 12.2019
Bachelor - Naturel Science
Anas Ibno Malek
High School Diploma -
Cleaver
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