Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SOLAIMA CHAJAI

SOLAIMA CHAJAI

Summary

Energetic and multilingual Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

5
5
years of professional experience

Work History

Vip Room

Palmeraie Dar Atlas
02.2023 - 11.2023
  • Built exceptional client rapport with off-hours meetings and happy hour events.
  • Implemented, tested and audited open-source software to interact with on-chain smart contracts.

Elite Concierge

Elite Travel Concierge
02.2021 - 01.2022
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
  • Assisted guests with variety of services and local attraction information.
  • Implemented effective organizational systems to manage incoming requests and track progress on outstanding tasks.
  • Maintained high level of professionalism and discretion when dealing with guests.

Tourage Properties

Bosworth Properties
05.2019 - 12.2019
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Delivered services to customer locations within specific timeframes.
  • Developed strong communication and organizational skills through working on group projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor - Naturel Science

Anas Ibno Malek
El Kelaa
06.2021

High School Diploma -

Cleaver
Marrakech
06.2013

Skills

  • Public Speaking
  • Food and Beverage Service
  • Beverage Service
  • Emergency Evacuation
  • Data Entry
  • Cultural Awareness
  • Emergency Situations Management
  • Technical aptitude

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)

Timeline

Vip Room

Palmeraie Dar Atlas
02.2023 - 11.2023

Elite Concierge

Elite Travel Concierge
02.2021 - 01.2022

Tourage Properties

Bosworth Properties
05.2019 - 12.2019

Bachelor - Naturel Science

Anas Ibno Malek

High School Diploma -

Cleaver

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SOLAIMA CHAJAI