Sofia Hader
Barcelona
Summary
Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
5
5
years of professional experience
Work History
Senior Account Executive
Gartner
05.2021 - 03.2023
- Cold called prospects to explain partnership benefits, representing company values.
- Managed full sales cycle from prospection to closing
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Employed sales techniques to achieve 165% success rate closing sales in retention (upsell)
- Secured 3 new accounts to increase company revenue and drive market share.
- Mentored and onboarded account managers and executives.
- Developed strategies using market research with support from cross-functional teams.
Business Development Representative
Salesforce
03.2020 - 04.2021
- Developed business pipeline using cold and warm techniques.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers for the Retail and Consumer goods industry
- Expanded business through effective network development, identifying new, and prospective clients.
- Set and achieved company defined sales goals.
Inside Product Specialist
Dell Technologies
08.2018 - 02.2020
- Technical advisor to the sales team and worked cooperatively to help them fulfill and exceed their goals
- Recommended business solutions, products and services based on the client’s need
- Researched market factors to anticipate customer needs and proposed technical solutions
- Assisted in the ongoing technical education and development of the broader team
- Established relationships with partners customers
Education
Bachelor of Management -
ISG (Institut Supérieur De Gestion)
Casablanca06.2017
Skills
- Relationship Management
- Pitch Presentations
- Deal Negotiations
- Pipeline Management
- Sales Quota Achievement
- Solution Selling
- Revenue Generation
- Cold Calling
Tennis
Passionate about tennis which I practice 2-3 times per week, my favorite player is Novac Djokovic for his strong mental
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Arabic
Advanced (C1)
Timeline
Senior Account Executive
Gartner
05.2021 - 03.2023
Business Development Representative
Salesforce
03.2020 - 04.2021
Inside Product Specialist
Dell Technologies
08.2018 - 02.2020
Bachelor of Management -
ISG (Institut Supérieur De Gestion)
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