Responsible professional always looking for greater learning, development and professional growth. I have a solid base of skills with a decisive and strategic approach to addressing challenges. I seek to contribute to the success of the company by contributing my talent and commitment. Teamwork, leadership and management, versatile with the ability to perform several tasks simultaneously. I value commitment and teamwork. I am characterized by my good work, methodical learning, initiative, communication, perseverance and enthusiasm. I have good computer skills. I want to develop and grow professionally. I am a person who strives at all times to offer quality service. I am looking for the opportunity to demonstrate my ability in a new company and be part of its growth. I am a specialist with excellent organizational skills and extensive professional experience. I consider myself a very hard-working person capable of offering excellent service. I am looking for a new job horizon in which to develop my professional career
Hi, I’m
SOFIA GARCIA LEYVA
Barcelona
Summary
Overview
5
years of professional experience
Work History
ALBOR ENERGIA AND YOUSCORE
Audit Manager
01.2023 - Current
Job overview
- Legal supervision and control of contracts, audit management, coordination and resolution
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Maintained detailed records of completed audits for reference purposes, ensuring easy access to historical information when needed.
- Contributed to continuous improvement efforts within the department by sharing best practices and offering constructive feedback on existing processes.
- Reduced financial discrepancies by conducting thorough internal audits and identifying areas for improvement.
- Assisted in the development of training materials and resources for new hires, ensuring a smooth onboarding process for employees joining the internal audit team.
ALUMBRA ENERGIA
CREATOR MANAGER OF LEAD CUSTOMER SERVICE
03.2021 - 01.2023
Job overview
- Demonstrated exceptional attention to detail and problem-solving abilities in the face of complex design challenges, resulting in high-quality outcomes.
- Facilitated clear communication between design team members, ensuring project goals were met on time and within budget constraints.
- Contributed to the successful completion of client projects by providing valuable input during brainstorming sessions and concept development stages.
- Elevated corporate identity through strategic branding initiatives focusing on consistency across all marketing channels.
- Championed creative excellence within the organization by advocating for best practices and fostering a culture of innovation.
- Coordinated with marketing and design teams to illustrate articles.
- Developed innovative solutions to design challenges, leading to improved user experience on digital platforms.
- Optimized design workflows by introducing new software tools that significantly reduced turnaround times without compromising quality standards.
- Mentored newly hired and junior developers in office and departmental policies and procedures.
- Created prototypes based upon design ideas using such programming languages as [Language] and [Language].
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed a team of customer service representatives, consistently achieving performance targets and goals.
- Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
- Established positive relationships with clients through regular follow-ups and personalized service offerings.
- Responded to customer calls and emails to answer questions about products and services.
- Planned schedules and workflows based on expected customer demands.
- Successfully managed multiple priority tasks while maintaining excellent attention to detail under tight deadlines.
- Resolved concerns with products or services to help with retention and drive sales.
- Implemented new CRM software, improving response times and overall efficiency in handling customer requests.
- Collaborated with cross-functional teams to ensure seamless communication and coordination for customer inquiries.
VARIOUS SUBCONTRACTORS
SALES AUDIT MANAGER AND FINANCIAL ANALYST CREDITS
05.2019 - 03.2021
Job overview
- Streamlined reporting protocols, resulting in improved accessibility of essential data for decision-making purposes.
- Maintained up-to-date knowledge on accounting standards and best practices to ensure high-quality audit results were delivered consistently.
- Improved client relations by maintaining open lines of communication and addressing concerns promptly.
- Led cross-functional teams in complex audits, ensuring seamless collaboration between departments.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Followed established auditing processes to meet internal and regulatory requirements.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Analyzed data and findings to prepare reports detailing financial information.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Strengthened relationships with external partners through timely communication and collaboration.
- Assisted in M&A transactions, conducting valuation analyses to ensure favorable deal terms for the company.
Education
UOC INTERNATIONAL RELATIONSBarcelona, Spain
High School Diploma
02.2025
University Overview
CURRENT STUDYING THE UNIVERSITY COURSE
FP METABICBarcelona, Spain
COMPUTER VOCATIONAL TRAINING from Informatics
02.2019
University Overview
RAMIRO DE MAEZTU Madrid, Spain
Bachelor of Arts from History And Philosophy of Science And Technology
06.2006
University Overview
Skills
- Teamwork
- Professional learning and development
- Process optimization quality control
- Leadership
- Delegation of tasks
- Troubleshooting
- Analytical capacity
- Proactivity and initiative
- Planning and organization
- Computer skills
Accomplishments
Accomplishments
I have managed to grow this last year in many aspects of my life, improving languages
such as English, taking economics and personal finance courses, emotional resilience, fundamental preparation to obtain a life in balance
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Audit Manager
ALBOR ENERGIA AND YOUSCORE
01.2023 - Current
CREATOR MANAGER OF LEAD CUSTOMER SERVICE
ALUMBRA ENERGIA
03.2021 - 01.2023
SALES AUDIT MANAGER AND FINANCIAL ANALYST CREDITS
VARIOUS SUBCONTRACTORS
05.2019 - 03.2021
UOC INTERNATIONAL RELATIONS
High School Diploma
FP METABIC
COMPUTER VOCATIONAL TRAINING from Informatics
RAMIRO DE MAEZTU
Bachelor of Arts from History And Philosophy of Science And Technology
Personal Information
Personal Information
Nationality: EspañolaHobbies
Hobbies
My hobbies are practicing Taichi and Qigong every day, reading, writing and learning principles and values
that improve myself. I dedicate time to my pets and family life, I love animals and children.
Birthdate
Birthdate
05/12/84Personal Information
Personal Information
Nationality: EspañolaHobbies
Hobbies
My hobbies are practicing Taichi and Qigong every day, reading, writing and learning principles and values
that improve myself. I dedicate time to my pets and family life, I love animals and children.
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