Sofia Correia
Summary
Dynamic and detail-oriented professional with proven reliability and excellent communication skills.
Demonstrated problem-solving abilities and adaptability.
Committed to teamwork and efficiency, consistently achieving delivery targets and enhancing operational workflows.
Overview
24
24
years of professional experience
Work History
Weighbridge Operator
Powerday
London
10.2023 - 03.2025
- Supported site managers with handling daily traffic by processing data and paperwork.
- Maintained a safe work environment by adhering to safety regulations and conducting regular inspections of the weighbridge area.
- Fielded inquiries regarding weight requests and invoice queries and escalated issues to supervisor.
- Implemented best practices in waste disposal procedures, minimizing environmental impact while maximizing resource recovery rates.
- Completed prompt assessments and documentation to help drivers meet delivery targets.
- Collaborated with team members to address any issues or concerns related to the weighing process, maintaining smooth operations throughout shifts.
- Assisted in training new employees on proper weighbridge operation procedures, ensuring a seamless integration into the team.
Sales Assistant
Mango
Portugal
03.2001 - 12.2002
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Barback
La Terraza
London
10.2023 - 04.2024
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Office Assistant
2Serve
London
01.2020 - 10.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Office Assistant
Premier Fruits
London
02.2014 - 01.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Housekeeper
Private House
London
02.2014 - 03.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to house cleaning checklist.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Finish Line Manager
Digibook
Portugal
02.2008 - 10.2013
- Coordinated cross-functional projects for improved product quality and timely delivery.
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Created detailed project plans to guide teams towards successful completion of complex assignments on time and within budget constraints.
- Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
- Increased profitability by optimizing resource allocation and reducing operational costs.
Cashier
Intermarche
Portugal
01.2006 - 01.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Pingo Doce
Portugal
01.2003 - 01.2006
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Escola Secundária De Nelas
Nelas, Viseu, PortugalModelling Professional Degree - Pottery, Painting, Tiles And Modelling
Cearte
Pedrinha, Coimbra, Portugal12.2002
Skills
- Reliability and punctuality
- Teamwork orientation
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
Timeline
Weighbridge Operator
Powerday
10.2023 - 03.2025
Barback
La Terraza
10.2023 - 04.2024
Office Assistant
2Serve
01.2020 - 10.2023
Office Assistant
Premier Fruits
02.2014 - 01.2020
Housekeeper
Private House
02.2014 - 03.2016
Finish Line Manager
Digibook
02.2008 - 10.2013
Cashier
Intermarche
01.2006 - 01.2008
Cashier
Pingo Doce
01.2003 - 01.2006
Sales Assistant
Mango
03.2001 - 12.2002
Escola Secundária De Nelas
Modelling Professional Degree - Pottery, Painting, Tiles And Modelling
Cearte