Simon Stacey
Malaga
Summary
Energetically led Bar Tuta/Snack Attack/ Bar 97/ Bidie Mulligan's as Bar Manager, enhancing guest interactions and fostering a loyal customer base through exceptional team leadership and customer relations. Mastered bar management, ensuring staff excellence and safety, and innovatively crafted seasonal menus, significantly boosting repeat business. Excelled in staff training and mentoring, maintaining high service standards and operational efficiency. PLEASE contact me through Whats App thank you for your time for reading my CV! I'll look forward to hearing from you. References Available at any time! Owner Robert from Snack Attack and Bar Tuta, Stephanie the owner from Bar 97 and David the owner from Biddie Mulligan's would be more than happy to speak to you.
Overview
17
17
years of professional experience
Work History
Bar Supervisor
Bar 97
Mijas Costa, Calahonda
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
Bar Manager
Bar Tuta/ Snack Attack
Mijas Costa , La Cala De Mijas
01.2016 - 11.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Managed staff schedules and maintained adequate coverage for all shifts.
Assistant Manager
Biddie Mulligan's
Mijas Costa, La Cala De Mijas
02.2007 - 02.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
English Education - English Language,Mathematics,Art,Science
TLC Tutorial Collage
Mijas CostaSkills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Bar Management
- Guest Interaction
- Customer Relations
- Supply Ordering
- Reliable and Responsible
- Outgoing Personality
Languages
English and Spanish
Bilingual or Proficient (C2)
Spain
Bilingual or Proficient (C2)
Gardening, Building , Maintenance
Enjoy keeping Buisy
Timeline
Bar Manager
Bar Tuta/ Snack Attack
01.2016 - 11.2023
Assistant Manager
Biddie Mulligan's
02.2007 - 02.2015
Bar Supervisor
Bar 97
English Education - English Language,Mathematics,Art,Science
TLC Tutorial Collage