Managed independently regular WFJ CRM one-to-many campaigns withing the scope of Europe.
Orchestrated with all the European markets about the campaign plans and strategic decisions.
Implemented targeted email marketing campaigns, resulting in higher open rates and conversions.
Coordinated with other departments to ensure seamless integration of new CRM features and functionalities across all relevant platforms.
Collaborated with other divisions to synergize within the organization.
Established strong relationships with key stakeholders through regular communication and feedback sessions, promoting a customer-centric culture within the organization.
Market Analyst of Luxury Team
BVA Group
01.2023 - 07.2023
Managed mystery shopping questionnaires, scoring systems, listings and other tools to analyze client experience and develop consumer insights.
Followed diverse projects of luxury team, participating in anaylzing boutique performance, client satisfaction and market trends for the most recognized luxury brands, such as Chanel, Tiffany, Richemont, Bvlgari, and luxury cosmetics brands of L'Oréal and Estée Lauder.
Completed presentations for analyzing results for clients.
Used various market research tools and techniques to gather, analyze and interpret data.
Summer Finance Intern
Bank of China
07.2019 - 09.2019
Evaluated financial performance of clients and identified potential areas of improvement.
Devised and implemented controls and procedures to promote financial accuracy.
Assisted in preparation of quarterly earnings reports, contributing to transparent communication with shareholders and stakeholders.
Education
Master in Management - Marketing
ESCP Business School
Paris, Madrid
2024
Bachelor of Arts - French Literature
Ocean University of China
China
06.2020
Languages
Chinese
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Certification
IELTS C1
Hootsuite Social marketing Certification
Microsoft Office
Extracurricular Experience
NGO volunteer : English teacher in Sri Lanka & Morocco