Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Languages
Timeline
Generic

Sherri Landaluce

Galapagar

Summary

Energetic professional, enthusiastic about promoting learning through hands-on activities, classes, lesson plans, and individualized support. Strong work ethic, adaptability, and exceptional interpersonal skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Adept at working effectively, unsupervised, and quickly mastering new skills. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Achieved significant milestones, including advancing from Receiving Clerk to Store Manager, driving profitability and operational efficiency.

Overview

33
33
years of professional experience

Work History

English Tutor

Freelance
Galapagar
01.2015 - Current
  • Delivered tailored, goal-directed tutoring sessions for individuals across all age groups.
  • Crafted customized educational programs aligned with student evaluations.
  • Guided students in completing schoolwork efficiently.

House Manager

Self Employed
Tampa
01.2009 - Current
  • Handled diverse responsibilities to maintain smooth family operations.
  • Arranged events for family members.
  • Assisted children with schoolwork, activities, meals, hygiene and socialization.
  • Utilized Wallapop and Vinted platforms for sales of gently unused goods.

Substitute English Teacher

Baxter Corporate Business
Madrid
11.2024 - 02.2025
  • Facilitated English lessons for students with proficiency levels from B1 to C2 in groups of up to 6.
  • Educated students in accordance with their academic needs, abilities, and potential.
  • Developed interactive sessions focusing on enhancing language and literacy skills.
  • Delivered timely and precise evaluations.
  • Created structured tasks focused on improving grammar accuracy and writing clarity.

Customer Care Agent

Hilton Reservations & Customer Care
Tampa
01.2009 - 01.2010
  • Addressed and resolved customer inquiries.
  • Facilitated guest satisfaction by addressing travel requirements with customized solutions.
  • Provided detailed information on accommodations, assisting in determining suitable options for guests.
  • Communicated reservation policies clearly to guests, including guarantees, cancellations and no-show terms.

Assistant Supervisor – Cash Management

Raymond James & Associates
St. Petersburg
01.1999 - 01.2008
  • Assisted operations at a leading regional broker dealer.
  • Contributed to exceptional service delivery through collaboration with customers.
  • Demonstrated capacity for managing high call volumes courteously.
  • Developed strong communication skills with diverse clientele and team members.
  • Exhibited advanced proficiency in management practices.
  • Leveraged all resources to optimize workforce efficiency and meet business targets.
  • Created an environment of cooperation and unity to regularly reach department goals.
  • Supported daily tasks and group training alongside the Cash Supervisor.
  • Maintained firm's adherence to Regulation T.
  • Motivated and supervised teams across diverse cultural backgrounds.
  • Promoted from Cash Liaison to Senior Cash Liaison, then to Assistant Supervisor during tenure with firm.
  • One of the largest broker-dealers in the region.

Operations Specialist

JP Morgan Chase
Tampa
01.2006 - 10.2006
  • Streamlined operational activities by evaluating workflows and aligning them with client requirements.
  • Evaluated employee performance metrics and generated annual appraisal reports.
  • Adhered to company policies and standards consistently.
  • Allocated tasks evenly among team members.
  • Monitored and evaluated various reports.

Campus Store Manager

The University of Tampa
Tampa
01.1992 - 01.1998
  • Directed $1.2 million enterprise, achieving profit targets.
  • Determined optimal product lines to match market demand and performance trends.
  • Advanced from Receiving Clerk to Store Manager within the organization.
  • Demonstrated expertise in realigning project workflows to recover from schedule and budget deviations.
  • Managed all aspects of employee and customer relations efficiently.

Education

Hillsborough Community College
United States
01.2008

The University of Tampa
United States
01.1997

Hillsborough Community College
United States
01.1991

Bergen Community College
United States
01.1990

Skills

  • Native English speaker
  • Task Prioritization Expertise
  • Student engagement
  • Interactive learning
  • Curriculum development
  • Communication skills
  • Problem solving
  • Collaborative teamwork

Accomplishments

  • The Edmund P. Sliz Award, The University of Tampa, 05/01/95, In recognition of exemplary and outstanding service to the University of Tampa., Tampa, FL, United States
  • Service First Recognition Award, Raymond James & Associates, 02/24/00, In recognition of exemplary and outstanding service to the firm., St. Petersburg, United States
  • Service First Recognition Award, Raymond James & Associates, 01/30/02, In recognition of exemplary and outstanding service to the firm., St. Petersburg, United States
  • Service First Recognition Award, Raymond James & Associates, 02/24/05, In recognition of exemplary and outstanding service to the firm., St. Petersburg, United States

Volunteer Experience

  • Girl Scouts of America, Girl Scout Leader, 01/08/01, 30/06/09, Work with a group of girls and mentor them as they make new friends and develop connections that will last a lifetime.
  • Odessa Elementary School, Teacher Aide, 01/08/14, 30/06/15, Assist in the classroom as needed by the teacher. Chaperone class field trips.
  • St Peter the Apostle Catholic Church, Catechesis, 01/08/13, 30/06/15, Provide religious instructions and formation to school-age children.

Languages

English
First Language
Spanish
Beginner
A1

Timeline

Substitute English Teacher

Baxter Corporate Business
11.2024 - 02.2025

English Tutor

Freelance
01.2015 - Current

House Manager

Self Employed
01.2009 - Current

Customer Care Agent

Hilton Reservations & Customer Care
01.2009 - 01.2010

Operations Specialist

JP Morgan Chase
01.2006 - 10.2006

Assistant Supervisor – Cash Management

Raymond James & Associates
01.1999 - 01.2008

Campus Store Manager

The University of Tampa
01.1992 - 01.1998

Hillsborough Community College

The University of Tampa

Hillsborough Community College

Bergen Community College

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Sherri Landaluce