Summary
Work History
Education
Skills
Timeline
Generic
Shakira Van Der Leede

Shakira Van Der Leede

Málaga,Málaga

Summary

Dynamic and customer-focused skilled with a track record of providing excellent service in a variety of roles, such as public relations , sales associate, and all-round entertainer. recognized for having a great drive to learn and grow, as well as for having a lot of energy and passion. skillful in handling complaints, offering thorough support, and recognizing and meeting the demands of clients.

Work History

Public Relations

Malafama
01.2024 - Current
  • Maintained strong understanding of competitors mission, offerings and presence in assigned territory.
  • Participated in strategic planning and public relations.
  • Communicated with customers to immediately determine and resolve problems. And helping with their needs.
  • Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.

All-round Entertainer

Acttiv
04.2023 - 09.2023
  • Lead group fitness classes, Organize and oversee a range of recreational sport activities, Develop and lead engaging activities for children ages 4-12 in the hotel's
  • Collaborated with other entertainers to deliver innovative acts and performances, creating team oriented environment.
  • Greeted and welcomed guests to provide interaction before performing act, creating warm and pleasant environment.
  • informing guests of relevant hotel amenities and programs on offer to increase customer satisfaction.
  • Received numerous positive reviews from clients.

All-round Entertainer (internship)

Acttiv
06.2022 - 10.2022
  • During this internship, I undertook responsibilities and executed equivalent tasks identical to those performed in 2023.

Sales Associate

Kruidvat
04.2020 - 05.2022
  • Identified issues, analysed information and provided solutions to problems.
  • Actively listened to customers to fully understand requests and address concerns.
  • Calculated product prices and processed payments accurately, returning change for cash remittances and issuing receipts for
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Secondary Vocational Education (MBO 4 ) - Management Leisure And Hospitality

Nova College, Cosmo Academy
Haarlem, The Netherlands
04.2001 -

Highschool - Pre-vocational Secondary Education

Fioretti College
Lisse, The Netherlands
04.2001 -

Skills

Creative

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Timeline

Public Relations

Malafama
01.2024 - Current

All-round Entertainer

Acttiv
04.2023 - 09.2023

All-round Entertainer (internship)

Acttiv
06.2022 - 10.2022

Sales Associate

Kruidvat
04.2020 - 05.2022

Secondary Vocational Education (MBO 4 ) - Management Leisure And Hospitality

Nova College, Cosmo Academy
04.2001 -

Highschool - Pre-vocational Secondary Education

Fioretti College
04.2001 -

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Shakira Van Der Leede