Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Sergio Lozano

Sergio Lozano

Double Degree Student In Business Administration And Tourism
Badajoz

Summary

Motivated and adaptable double-degree student in Business Administration and Tourism at the University of Extremadura, with international experience through a one-year Erasmus exchange at the University of L’Aquila in Italy. Strong communication skills, C1-certified English (APTIS, British Council, 2025), and solid command of Microsoft Office tools (Excel, Word, PowerPoint). Previous work experience in customer service and sales roles has strengthened my ability to handle high-pressure situations, manage stress, and engage effectively with diverse clients. Quick learner with a positive attitude, eager to grow professionally and contribute to dynamic work environments.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Erasmus Student Exchange Program

University of L'Aquila
09.2023 - 07.2024
  • Studied Business Administration and Tourism in an international academic environment.
  • Collaborated with international students, fostering teamwork and cross-cultural communication.
  • Improved language skills in Italian and enhanced English proficiency through academic and social interactions.
  • Participated in local cultural activities and excursions, gaining a deeper understanding of Italian culture.

Employee at Pans & Company

Pans & Company
07.2022 - 09.2022
  • Learned to interact directly with customers, providing exceptional service and ensuring customer satisfaction.
  • Maintained a clean and organized work environment, adhering to health and safety standards.
  • Demonstrated strong communication skills and the ability to resolve customer issues quickly and effectively.

Call Center Agent

Marktel (for Vodafone)
07.2021 - 09.2021
  • Demonstrated patience and strong communication skills to engage with a wide range of customers, addressing their needs and concerns.
  • Demonstrated excellent stress management skills, balancing multiple tasks while achieving consistent performance in a high-volume environment.

Education

Business Administration And Tourism

University of Extremadura
Cáceres, Spain
01-2026

Skills

English – C1 Level (Certified by APTIS, British Council – 2025)

Timeline

Erasmus Student Exchange Program

University of L'Aquila
09.2023 - 07.2024

Employee at Pans & Company

Pans & Company
07.2022 - 09.2022

Call Center Agent

Marktel (for Vodafone)
07.2021 - 09.2021

Business Administration And Tourism

University of Extremadura
Sergio LozanoDouble Degree Student In Business Administration And Tourism