As a polyvalent multi-tasking administrative and enthusiastic professional services provider oriented to final customer, I can contribute my experience in Customer Service, Operations, RRHH and Finance Departments by setting high standards of Quality and responding with fast, efficient and personalized service.
Adept in Project/Budget Management and HHRR Coordination/Evaluation, by providing all kind of Operational and Administrative support. Outgoing, fast-learner and detail-oriented, proficient at building and maintaining professional relationships.
In my last experience with an international staffing solutions and service management company I combined the position of Operations Assistant for 3 years and Worldwide Team Leader for 2 years. In this role I managed an international team over 50 people from 15 countries (all same customer, Cisco Systems) and different scopes as sales, marketing or technical field, being the main contact person between company and all team members, from first day (onboarding) till last one (termination).
Currently working at leading company film distributor and producer in the Spanish market. Being responsible for the management of all kind of international and national grants and private aids to the distribution of European films in Spanish territory. Also responsible for the calculation and reporting of royalties of the titles distributed by the company.
- Responsible for the management of films distribution and exhibition grants, both European, national and local. Bringing to the company over 2-3 million euros yearly.
- Responsible for the management of international private aids to the distribution of European films in Spanish territory.
- Responsible for the calculation and reporting of royalties
- Helping in any other specific financial-accounting tasks typical of the department.
- International and virtual HR coordination
- Main contact person between company and all team members, from first day (onboarding) till last one (termination)
- Operational and administrative support to worldwide team (contracts, travels, vacations, letters, visa applications...)
- Budget management
- Following up and providing reports on international team member's projects and performance
- Performance evaluation based on KPI's and SLA's agreed with each manager
- Coaching team members, connecting them for sharing best practices, creating networks among them
- Project Management and management of customer's requests
- Executive Assistance to COO
- Billing coordination (PO approvals and Cost Center validations)
- Supplier management
- Wire reporting
- Budget management (projects & HR expenses)
- Gold trade
- Billing management
- Customer service (in person and over the phone or via email)
- Building and maintaining healthy relationships with suppliers
- Quality control
- General accounting
- Management and tax preparation
- Carrying out bureaucratic procedures with the State Tax Agency
- General accounting
- Management and tax preparation
- Carrying out bureaucratic procedures with the State Tax Agency
- General accounting
- Management and tax preparation
- Carrying out bureaucratic procedures with the State Tax Agency
- Building and maintaining healthy relationships with suppliers
Is how I most enjoy my free time