Sergi Masdeu Gallach
London,Greater London
Summary
Dynamic and results-driven professional with a profound passion for emerging technologies, particularly in the realm of Artificial Intelligence. I foster innovative business ventures by leveraging my extensive global perspective, shaped by my roots in Russia, upbringing in Belgium, and my current lifestyle straddling the vibrant cities of London and Madrid.
In addition to my commitment to advancing technology, I am an astute investor in the stock market, continuously honing my knowledge of financial terms and market trends during my free time. This dual focus on technological innovation and strategic investing positions me uniquely to anticipate opportunities and drive impactful solutions in today's fast-paced business environment.
Overview
6
6
years of professional experience
6060
6060
years of post-secondary education
1
1
Certification
Work History
Customer Success Executive
Voltimum
London
09.2023 - 07.2024
- Weekly Email Marketing Campaign with Automation, Webinar Hosted, Social Media Ads Management (Meta, LinkedIn), Analyzing Campaign Results through Google Analytics, Content Writing and Publishing
- Had direct contact with the clients (Ex: ABB and Schneider Electrics) to discuss and executive their demands.
- Monitored operations to assess and highlight results.
- Provided customers with outstanding service, extending relationships for future business opportunities.
Web Developer
Mahashanti
Madrid
04.2023 - 09.2023
- Development of a Website for Mahshanti to provide its service to the customers, SEO Management and Google Analytics implementation, Use of Heat Map with Hotjar, Email Marketing & Automation with Mailchimp implementation, Redesigned the website to create a more visually appealing, user-friendly experience
Market Research and Development
Grupo Lavinia
Barcelona
12.2022 - 09.2023
- Research on the Audiovisual Industry, Weekly meetings to discuss new opportunities in the industry, Dedicated time to develop a Benchmarking for Lavinia with the opportunity to increase its revenue stream, Improved my skills in Research, Data Analysis, Strategic Communication, Attended the Mobile World Congress in Barcelona to learn new technologies which Lavinia could potentially use them in the future
Tech Facilitator
Hult International Business School
London
10.2020 - 12.2020
- Facilitate Teachers to give class with Zoom during the Covid-19 Lockdown, Arrived 30 min before the class to check everything was working correctly, Assisted Teacher's agenda for individual meetings with students, Fixed any technical issue before, during or after the class
Front Desk Receptionist
Itnig
Barcelona
06.2018 - 08.2018
- Kept front desk reception clean, Welcome visitors, IT Assistant, Manage phone calls and reply to emails, Event organizer, Assist with the expansion plan of the office
- Kept reception area clean and organised to uphold professional office reputation.
Education
Bachelor of Business Administration - Business Administration
Hult International Business School
London, Greater London01.2024
European Baccalaureat -
European School of Brussels IV
06.2019
High School - General Studies
United Nations International School
New York, NY06.2017
Skills
- Computer literacy
- Customer service
- Communication skills
- Time management
- Microsoft excel
- Microsoft word
- Data Analysis Skills
- Digital Marketing
- Python
- Data Entry
- Benchmarking
- Google Analytics
- SQL
- PHP
- HTML
- CSS
- Web Services
- Web Development
- Internet Of Things
- Media Marketing
- Market Segmentation
- Marketing Campaigns
- Search Engine Optimization (SEO)
- Customer Service
Certification
- Data Analyst Proffesional Certificate - IBM
- Blockchain Fundamentals - Berckley University
- Google Analytics Certification
- Certified Ethical Hacker (CEH) - Udemy
- E-Commerce Developer - CEI Centro de Estudios de Innovación
- Business and Society Pre College Program - Adelphi
- Major in IOT & Minor in Business - Oxford Summer Academy
- TOEFL Preparation Summer Program - Brown University
Languages
English
Spanish
French
Catalan
Valencian
Portuguese
Volunteering
- Microsoft, Event Organizer, With my School Club in New York, we organize an event in Times Square Microsoft Center with the collaboration of Microsoft. We had to invite speakers so that they could present to young students what their jobs are and show how much jobs opportunities are going to be created thanks to the growth of technology.
- United Nations International School, Chaperone, At my school, I went with a lower grade class and was a chaperon during their Green Camp. I had to look at them and be sure they didn't do anything wrong. And at night I had to be sure that the students were calm and went to sleep. The event was 5 days long. I did this event for two years, once a year, the same dates
- New York State Parks, Recreation & Historic Preservation, Event Coordinator, Educated Middle School Students about the Preservation of the Fauna and Flora through weekly activities.
Timeline
Customer Success Executive
Voltimum
09.2023 - 07.2024
Web Developer
Mahashanti
04.2023 - 09.2023
Market Research and Development
Grupo Lavinia
12.2022 - 09.2023
Tech Facilitator
Hult International Business School
10.2020 - 12.2020
Front Desk Receptionist
Itnig
06.2018 - 08.2018
Bachelor of Business Administration - Business Administration
Hult International Business School
European Baccalaureat -
European School of Brussels IV
High School - General Studies
United Nations International School
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