Chantal Templeton
Dubai
Summary
A global executive in the consumer goods sector, with a passion for developing future leaders and unlocking new business potential. Over 20 years of international experience as a strategic architect and brand builder, honing a sharp intuition for customer needs and market trends in complex and volatile operating environments. A motivated and resilient leader working in culturally diverse environments, with a personal commitment to coach and mentor organizational purpose and collective values.
Overview
24
24
years of professional experience
Work History
General Manager – Mars Middle East and Africa
MARS MIDDLE EAST AND AFRICA
Dubai
2023.08 - Current
- Designed and deployed the Mars Middle East and Africa reorganization and growth strategy to unlock new emerging markets and deliver 50% in portfolio growth over 5 years
- Manage a regional leadership team of 16, accountable to over 2000 associates and $1.2B in retail sales across 70+ countries
- Shaping a fit for future leadership team and succession pipeline, with a focus on emerging market talent development and accelerating the Mars diversity, equity and inclusion agenda in the region
- Building the Mars Global Emerging Market agenda, together with the global leadership team, to drive 50% of Mars Wrigley global growth for the future.
Sales and Strategic Demand Director – Mars Wrigley
MARS WRIGLEY RUSSIA
Moscow
2018.07 - Current
- Led sales force of the $800M strategic growth market to deliver +13.3% in Net Sales Growth and $5.8M in additional earnings growth across all channels including modern trade, traditional trade, eCommerce, Vending & HORECA
- Led an organization of 574 sales and SDL associates with overall engagement scores of 4.63 (87th percentile)
- Leading significant transformation of the talent agenda with a focus on refilling talent pipeline, increasing ready now succession and strengthening performance management
- Significantly increased retailer partnership agenda, penetrating top to top with 6/7 top retailers and 4/5 top distributors in the market
- Increasing external focus and joint business agendas across the sales and support functions.
General Manager – Mars Wrigley Canada
MARS WRIGLEY NORTH AMERICA
Toronto
2021.07 - 2023.08
- Set a new strategic direction for the Canadian Mars Wrigley business, unlocking local brand potential and building margin through global scale
- Led a full multifunctional leadership team responsible for 250 associates, delivering +12% in Net Sales Growth and $30M in incremental earnings, while increasing margins 260bps
- Unlocked domestic supply chain capacity through portfolio simplification, demand management and strengthened regional manufacturing partnerships, resulting in improved customer service levels (84% to 97% CSL) and securing capital investment for warehouse expansion
- Represented Mars Canada across all business units, acting as the national spokesperson and corporate Board member on the Food, Health and Consumer Products of Canada.
General Manager – Mars Wrigley Ice Cream
MARS WRIGLEY NORTH AMERICA
Chicago
2020.12 - 2021.07
- Spearheaded a 10-month strategic mission to redesign the US Ice Cream business through a step change in margin (+330 bps) and earnings delivery, while maintaining top line growth of 8.7%
- Deployed a new sales and marketing strategy for the US and secured new capital investments of $23M to unlock capacity for future growth in tailwind frozen category
- Led Integrated supply and demand leadership team model through a new strategy development process, enabling bolder choices and strengthening leadership capabilities
- Successfully managed a rapid succession demand by senior management, with a stronger talent pipeline and development plan in place for sustained success.
Marketing Director - Mars Pet & Food
MARS BELGIUM INC
Brussels
2015.11 - 2018.06
- Together with the unit leadership team, owned delivery of 200MEur Belgian business with specific accountability for the Pet and Food marketing teams (120MEur)
- Delivered the sharpened unit strategy (BE) and partnered with finance to model all critical portfolio choices and sufficiency trade-offs
- Stopped the systemic decline of the Pet care business
- Effectively drove portfolio prioritization and choiceful resource allocation to enable better business shape, restart value growth in key segments (dry cat +6%) and increase household penetration (avg +2pts)
- Restored marketing organizational effectiveness
- Strengthened engagement from 3.89 to 4.47 through consistent application of engagement and collaboration best practices
- Upgraded talent and strengthened succession plans whilst creating clarity on career pathing and functional skill requirements.
Strategy Director - Mars Petcare
MARS CANADA INC
Toronto
2011.01 - 2015.01
Customer Marketing Director - Mars Chocolate
MARS CANADA INC
Toronto
2011.01 - 2015.01
Sales Director-Mass Drug Channel- Mars Chocolate
MARS CANADA INC
Toronto
2011.01 - 2015.01
Marketing Director - Mars Chocolate
MARS CANADA INC
Toronto
2011.01 - 2015.01
North American Brand Manager- Olay
PROCTER & GAMBLE
Cincinnati
2008.01 - 2011.01
Global Brand Manager- Fabric Enhancers Franchise
PROCTER & GAMBLE
Cincinnati
2008.01 - 2011.01
Category Brand Manager- Pet Care Canada
PROCTER & GAMBLE
Toronto
2006.01 - 2008.01
Assistant Brand Manager- Fabric Enhancers Canada
PROCTER & GAMBLE
Toronto
2004.01 - 2006.01
Market Strategy and Planning Manager // Category Management Analyst- Fabric Care Canada
PROCTER & GAMBLE
Toronto
2002.01 - 2004.01
Customer Business Development- Account Manager
PROCTER & GAMBLE
Toronto
2000.01 - 2002.01
Education
Bachelor of Science - Cellular, Molecular and Microbial Biology
University of Calgary
Languages
- English
- French
Languages
English
First Language
French
Advanced (C1)
C1
References
References available upon request.
Timeline
General Manager – Mars Middle East and Africa
MARS MIDDLE EAST AND AFRICA
2023.08 - Current
General Manager – Mars Wrigley Canada
MARS WRIGLEY NORTH AMERICA
2021.07 - 2023.08
General Manager – Mars Wrigley Ice Cream
MARS WRIGLEY NORTH AMERICA
2020.12 - 2021.07
Sales and Strategic Demand Director – Mars Wrigley
MARS WRIGLEY RUSSIA
2018.07 - Current
Marketing Director - Mars Pet & Food
MARS BELGIUM INC
2015.11 - 2018.06
Strategy Director - Mars Petcare
MARS CANADA INC
2011.01 - 2015.01
Customer Marketing Director - Mars Chocolate
MARS CANADA INC
2011.01 - 2015.01
Sales Director-Mass Drug Channel- Mars Chocolate
MARS CANADA INC
2011.01 - 2015.01
Marketing Director - Mars Chocolate
MARS CANADA INC
2011.01 - 2015.01
North American Brand Manager- Olay
PROCTER & GAMBLE
2008.01 - 2011.01
Global Brand Manager- Fabric Enhancers Franchise
PROCTER & GAMBLE
2008.01 - 2011.01
Category Brand Manager- Pet Care Canada
PROCTER & GAMBLE
2006.01 - 2008.01
Assistant Brand Manager- Fabric Enhancers Canada
PROCTER & GAMBLE
2004.01 - 2006.01
Market Strategy and Planning Manager // Category Management Analyst- Fabric Care Canada
PROCTER & GAMBLE
2002.01 - 2004.01
Customer Business Development- Account Manager
PROCTER & GAMBLE
2000.01 - 2002.01
Bachelor of Science - Cellular, Molecular and Microbial Biology
University of Calgary