Sarbpreet Kaur
Barcelona
Summary
Certified Salesforce Consultant with 13+ years of hands-on experience in designing, implementing, and optimizing Salesforce solutions across diverse industries. Adept at collaborating with stakeholders, delivering scalable architectures, and driving business value through technical excellence and client-focused service.
Overview
14
14
years of professional experience
4019
4019
years of post-secondary education
1
1
Certification
Work history
Senior Salesforce Developer
Brambles
Barcelona
2022.11 - 2026.02
- Work closely with business stakeholders, product owners, and cross-functional teams to translate business requirements into technical solutions.
- Oversee the full development cycle—from requirement analysis and technical design to coding, testing, deployment, and post-release support.
- Develop and maintain integrations with third-party systems using REST APIs, Platform Events, Named Credentials, and middleware (Mulesoft).
- Provide technical leadership, code reviews, and mentorship to junior team members, fostering best practices and continuous learning.
- Troubleshoot and diagnosing project issues/risks and providing technical assistance to resolve them.
- Led the transition of Process Builders to Flows.
- Integration with third party tools: LivePerson for customers to chat in real time with Agents and raise a case. MassMailer to send emails in bulk to the customers.
- Designed and implemented a proof-of-concept on AI features like Einstein Conversation Insights, Case Classification and Agentforce Chatbot. Case Classification being deployed and live in Production.
- Delivered multilingual Experience Cloud implementation.
Senior Salesforce Developer
Thynk.cloud
Barcelona
2022.04 - 2022.10
- Led requirement gathering sessions with stakeholders to understand business needs and translate them into actionable technical solutions for successful implementation.
- Operated as an individual contributor, designing and delivering customized Einstein Analytics dashboards tailored to specific client objectives and KPIs.
- Proactively identified project risks and technical challenges, providing expert troubleshooting and guidance to ensure timely resolution and project continuity.
Senior Associate Projects
Cognizant
Barcelona
2021.06 - 2022.03
- Responsible for connecting with the stakeholders for requirement gathering sessions and arriving at a technical solution for implementation.
- Worked for Llyod’s Register client in designing various Lightning Web Components.
- Experience working on Service Cloud and Case Management.
Senior Associate Technology L1
Publicis Sapient
Gurgaon
2018.09 - 2021.06
- Worked as an individual contributor. Leading and guiding the team to develop a quality product and deliver end product within the timelines.
- Delivered end-to-end solutions using Apex, Lightning, LWC, and Einstein Analytics.
- Participated in sprint planning, backlog grooming, and daily stand-ups in Agile/Scrum environment.
Senior Salesforce Developer
Acorn Machines
Gurgaon
2018.06 - 2018.09
- Developed Apex classes and Lightning components for banking project (North Oak).
- Focused on loan creation workflows and UI enhancements.
Senior Salesforce Developer
Fujitsu
Noida
2017.08 - 2018.06
- Implemented Live Agent via Omni-Channel for Toyota New Zealand.
- Developed Apex triggers, classes, and Lightning components.
- Conducted POC on Salesforce DX and Scratch Orgs.
Salesforce Associate
Accenture
Gurgaon
2012.07 - 2017.07
- Delivered Salesforce solutions for clients including Monsanto, Mercer, Accor Hotels, Sun Life, and Morningstar.
- Built Apex triggers, Visualforce pages, batch classes and future methods for custom business logic and data processing.
- Configured standard and custom objects, page layouts, workflows, and validation rules.
- Managed data migration using Data Loader and ETL tools for large-scale imports.
- Supported multi-org deployments and implemented role-based access control.
- Participated in UAT, documentation, and end-user training.
Education
Masters of Computer Application - Computer Science
Graphic Era University
Dehradun, IndiaBachelors of Computer Application - Computer Science
Graphic Era University
Dehradun, India10+2 - Science
The Heritage School
Dehradun, IndiaSkills
- Skilled in gathering and analyzing business requirements to accurately estimate development efforts and timelines
- Proficient in designing scalable Salesforce solutions and executing end-to-end implementations aligned with business goals
- Experienced in collaborating with clients and cross-functional stakeholders to understand business use cases and deliver optimal technical solutions
- Salesforcecom Administration & Configuration: standard objects, custom fields, custom objects, page layouts, workflows, Process builder, flows, validation rules, approval process, sharing rules, Profiles & Roles, Omnichannel, Custom Metadata, email-to-case, web-to-case
- Salesforcecom customization using Forcecom platform: Apex Triggers, Visualforce pages, JavaScript, CSS, Apex classes, batch classes, future methods, lightning, apex sharing, external objects, Lightning Web Components (LWC), Platform Events, Pub/Sub API, REST APIs, Named Credentials, OData API, Connected apps
- Einstein Analytics- Datasets, Lens, Dataflows, Recipes, SAQL, Data Binding
- Salesforce DX and Scratch Orgs
- Experience with Git-based CI/CD pipelines using Bitbucket and Jenkins for streamlined release management
- Data Migration (Data Loader, Data Import Wizard, ETL tools)
- Strong understanding of Salesforce best practices and security model with a focus on delivering scalable, cost-effective, and user-centric solutions
Certification
- Salesforce.com Certified Administrator (ADM-201)
- Platform Developer- level 1(PD1)
- Platform Developer- level 2 (PD2)
- Sales Cloud Consultant
- Service Cloud Consultant
Timeline
Senior Salesforce Developer
Brambles
2022.11 - 2026.02
Senior Salesforce Developer
Thynk.cloud
2022.04 - 2022.10
Senior Associate Projects
Cognizant
2021.06 - 2022.03
Senior Associate Technology L1
Publicis Sapient
2018.09 - 2021.06
Senior Salesforce Developer
Acorn Machines
2018.06 - 2018.09
Senior Salesforce Developer
Fujitsu
2017.08 - 2018.06
Salesforce Associate
Accenture
2012.07 - 2017.07
Bachelors of Computer Application - Computer Science
Graphic Era University
Masters of Computer Application - Computer Science
Graphic Era University
10+2 - Science
The Heritage School