SARAH WILSON
Summary
Results-driven Customer Success professional with extensive experience in B2B sales and customer relationship management within the life sciences technology sector. Recognized for building durable customer partnerships, driving product adoption, and supporting high-growth organizations. Adept at developing innovative strategies for revenue generation and executing targeted campaigns that align with corporate objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Development Representative
Scilife
Barcelona
11.2023 - Current
- Develop and execute targeted outreach strategies in the life sciences quality management software market
- Identify and qualify potential customers in regulated industries
- Build initial relationships with key decision-makers in life science organizations
- Utilize multichannel communication approaches to generate qualified leads
Account Development Representative
MongoDB
01.2023 - Current
- Establish and implement multichannel sales campaigns using methodologies like MEDDIC, Challenger, and Consultative selling
- Maintain a robust sales pipeline by actively identifying and nurturing customer relationships
- Collaborate closely with account teams to support customers
- Utilized problem solving skills to address customer issues quickly and efficiently.
- Identified areas for improvement in existing products and services based on customer feedback.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Sales Development Representative
Localyze
01.2022 - 10.2023
- Created and delivered qualified opportunities to Account Executives
- Scheduled and hosted customer calls to create relevant product demonstrations
- Built long-term customer relationships through strategic outreach
- Utilized LinkedIn Sales Navigator to self-source outbound leads and identify key account players
- Developed multichannel telephone, email, and social media outreach strategies
Language Teacher
Abbey Road Centro de Estudios
01.2020 - 01.2022
- Implemented dynamic teaching strategies tailored to diverse student needs
- Delivered engaging in-person and virtual course content
- Proactively developed problem-solving strategies in educational environments
Education
Master - Bilingual Education
Universidad Católica de Murcia
01.2020
Bachelor of Arts - Health and Exercise Science
Transylvania University
01.2017
Skills
- Sales Enablement Tools: Outreachio, ZoomInfo, Apollo, Ample Market, Salesloft
- Bilingual (English and Spanish)
- Sales Methodology: MEDDIC, Challenger, SPIN, Consultative Selling
- AI-based sales tools
- CRM management: HubSpot Salesforce
- Goal-oriented
- Self-motivated
- Adaptable
- Excellent interpersonal skills
Certification
- Ecademy SaaS Sales Program (12-week comprehensive SaaS sales training)
- Teaching English as a Foreign Language (TEFL)
- Cambridge Assessment English Speaking Examiner
Accomplishments
- Experienced in international remote startup environments
- Proven ability to design and deliver comprehensive onboarding programs
- Strong track record of multicultural communication and collaboration
Timeline
Business Development Representative
Scilife
11.2023 - Current
Account Development Representative
MongoDB
01.2023 - Current
Sales Development Representative
Localyze
01.2022 - 10.2023
Language Teacher
Abbey Road Centro de Estudios
01.2020 - 01.2022
Master - Bilingual Education
Universidad Católica de Murcia
Bachelor of Arts - Health and Exercise Science
Transylvania University
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