Sarah Chafia
Madrid
Summary
As a multilingual sales and growth professional with a deep passion for technology and business innovation, I thrive on tackling complex challenges in dynamic industries. My career spans diverse sectors where I've leveraged my digital fluency, creative problem-solving, and a strong interest in emerging technologies to drive commercial success. I am passionate about sales, and creativity is my guiding philosophy. Constantly seeking new strategies and alternatives to achieve my professional goals, I have a proven track record of meeting and exceeding objectives. My international experience across multiple countries has honed my ability to understand diverse cultures and markets, enhancing my capacity to deliver tailored business solutions. Self-motivated, resourceful, and detail-oriented, I excel in both independent and team settings, bringing strong organizational skills and the ability to communicate effectively at all levels.
Overview
15
15
years of professional experience
Work History
Senior Account Executive ( Enterprise Segment)
EQS GROUP
11.2024 - Current
- Developed strategies using market research with support from cross-functional teams (SDR and Marketing team).
- Value selling through expertise in GRC and customer's consultancy analysis for establishing a turn-key solution.
- Secured 156 new accounts to increase company revenue and drive market share.
- Sold new products as per new acquisitions and services and developed new accounts to maximize revenue potential.
- Networked at events and prospected for new customers with diverse strategies.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Prepared documentation, finalized sales and maintained records.
- Led product demonstrations at trade shows and conferences, showcasing company offerings and attracting potential clients.
- Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
- Professional speaker in local and international compliance events representing the company and the digitalization advantages in terms of Compliance processes.
International Sales Key Account Director EMEA
GlobalSUITE Solutions
03.2021 - 10.2024
- Specialized in Compliance, Cybersecurity, Risk Management, and Business Continuity
- Developed and implemented sales expansion plans for the EMEA region
- Secured strategic partnerships and enhanced sales performance through targeted strategies
- Organized online events and training sessions to drive brand awareness
- Collaborated with the marketing team to create effective sales materials
- Conducted market analysis to identify growth opportunities.
- Presented at industry conferences and events, showcasing the company''s expertise and value proposition to prospective clients.
- Led cross-functional teams to develop customized solutions tailored to meet the unique needs of each key account.
- Managed sales forecasts and budgets, ensuring optimal allocation of resources for maximum return on investment.
- Championed process improvements that increased operational efficiency without sacrificing quality or customer satisfaction levels.
- Managed complex projects involving multiple stakeholders within both the organization and client companies, delivering successful outcomes on time and within budget.
Regional Sales Manager, Europe South West & Expor
Dura-Line
01.2019 - 03.2021
- Designed and executed sales strategies for South West Europe and Export regions
- Led and managed sales and customer service teams, driving increased revenue
- Negotiated contracts with C-level executives and secured global agreements with key distributors
- Spearheaded participation in tenders and served as a speaker on women's leadership
- Resolved conflicts with production and operational teams, ensuring smooth operations.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Account Director EMEA
RetailNext
09.2018 - 11.2019
- Managed EMEA mid-market customers and partners, overseeing the full sales cycle
- Attended international retail events and engaged with prospects, enhancing brand presence
- Created new business opportunities and developed partnerships across Europe
- Delivered presentations and demos to C-level executives, driving account renewals and growth.
- Secured new business through targeted prospecting efforts, expanding the company''s client base and market share.
Account Associate
MotionPoint
04.2018 - 07.2018
- Managed customer accounts with revenues ranging from $250M to $5B
- Developed retention strategies, cross-selling, and up-selling to maximize customer value
- Trained SDR teams in social selling and sales organization, contributing to the overall sales strategy
- Played a key role in SEO optimization and globalization strategies for clients.
Sales Development Representative & Growth
MotionPoint
09.2017 - 04.2018
- Established MotionPoint's brand in Europe, Nordics, and MENA regions
- Identified and developed new market opportunities, collaborating with sales engineers for presentations
- Reported on sales activities and progress using tools like Salesforce, Salesloft, and HubSpot.
Senior Sales Account Executive
Shutterstock
07.2016 - 09.2017
- Achieved top 10 best-seller status within the organization by implementing creative sales strategies
- Generated $2.8M in revenue in 2016, focusing on the MENA market
- Improved customer retention and satisfaction in highly competitive markets.
Inside Sales Account Executive
Shutterstock
03.2015 - 07.2016
- Increased video media sales by 480% within six months
- Secured $1.6M in revenue in 2015, positioning as the second top sales performer.
Executive Account Analyst
IBM Global Financing
11.2013 - 03.2015
- Managed major accounts, focusing on financing and invoice payment solutions
- Developed strong relationships with clients, leading to successful dispute resolutions
- Played a key role in internal communication initiatives to foster a collaborative work environment.
Country Manager, France
WebPac Digital Media Group
08.2013 - 11.2013
Sales Executive (VIP Division)
Trust International
03.2010 - 05.2011
Education
Bachelor of Business Administration -
ESERP
01.2010
Studies in Physiotherapy -
EFMK
Business Management, Marketing & Public Relations -
ESERP and International Institute of Public Relations (IERP)
01.2009
Skills
- GRC Expert
- International Sales & Growth Strategy
- Market Research & Development
- Compliance Event speaker
- GDPR compliance
- Third-party assessments
- Governance frameworks
- Customer Needs Analysis
- Business Development
- E-commerce & Technology Integration
- Artificial Intelligence (AI) Solutions
- Market trend analysis
- Sales methodologies
- Revenue generation
- Strategy development
- Target audience identification
- Brand awareness enhancement
- Account growth strategy
- Customer relations
- Stakeholder engagement
- Demand forecasting
- Contract negotiation
- Sales reporting
- Advanced CRM software proficiency
Languages
English
Proficient
C2
French
Proficient
C2
Spanish
Proficient
C2
Arabic
Proficient
C2
Hobbies and Interests
- Community Involvement.
- Yoga , Meditation and Gardening.
- Travel and Photography.
- Writing .
- Creative process building in music and other art forms.
Additional experience
- Marketing Executive, French Market | Penny Lane, Madrid, Spain | June 2013 (Contract)
- Account Reparation Services Manager | Multiasistencia, Madrid, Spain | June 2012 – June 2013
- Sales Executive | RENFE Adif, Madrid, Spain | October 2010 – April 2011
- Freelance Translator & Interpreter | Madrid, Spain | 2005 – 2010
- Executive Assistant to the Director | Projet Medical, Montpellier, France & Casablanca, Morocco | 2004 – 2006
Timeline
Senior Account Executive ( Enterprise Segment)
EQS GROUP
11.2024 - Current
International Sales Key Account Director EMEA
GlobalSUITE Solutions
03.2021 - 10.2024
Regional Sales Manager, Europe South West & Expor
Dura-Line
01.2019 - 03.2021
Account Director EMEA
RetailNext
09.2018 - 11.2019
Account Associate
MotionPoint
04.2018 - 07.2018
Sales Development Representative & Growth
MotionPoint
09.2017 - 04.2018
Senior Sales Account Executive
Shutterstock
07.2016 - 09.2017
Inside Sales Account Executive
Shutterstock
03.2015 - 07.2016
Executive Account Analyst
IBM Global Financing
11.2013 - 03.2015
Country Manager, France
WebPac Digital Media Group
08.2013 - 11.2013
Sales Executive (VIP Division)
Trust International
03.2010 - 05.2011
Studies in Physiotherapy -
EFMK
Business Management, Marketing & Public Relations -
ESERP and International Institute of Public Relations (IERP)
Bachelor of Business Administration -
ESERP
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