Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Personal Information
Timeline
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Sara Paolicchi

Sara Paolicchi

Italy - Milan

Summary

Professional with an economic background and entry-level data analyst with expertise in ERP and CRM systems, adept at monitoring key performance indicators and managing customer databases. Demonstrates strong account management skills, contributing to efficient business operations. Committed to leveraging analytical abilities to drive data-driven decision-making and support organizational growth.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

Account Manager e Digital Sales Executive

TUI Group
Palma di Maiorca, Spain
06.2022 - 06.2025
  • Conducted market research to stay abreast of industry trends.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Handled high-volume telesales enquiries within call-time targets.
  • Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
  • Increased sales by 10%
  • Managed over 50 calls daily

Accounting assistant

Yatch Services
Palma di Maiorca, Spain
02.2021 - 06.2022
  • Verified accounting records, following up outstanding transactions.
  • Interpreted financial data, prepared official forms, and produced statements.
  • Entered transactions into internal databases.
  • Ensured accuracy in invoicing with meticulous data entry and review.
  • "Increased sales by 10%".

Spa Manager

Xheko Imperial Luxury Hotel and Spa
Tirana, Albania
09.2020 - 02.2021
  • Managed a team of 10 people
  • Generated short and long-term marketing strategies and coordinated internal teams to implement them.
  • Planned medium to long-term business targets to optimise company performance and growth.
  • Managed finances and administrative requirements to keep centre operating according to targets.
  • Performed project management and evaluated project to identify improvement opportunities.

Administrative Back Office

Hotel Ponte Vecchio Suites
Florence, Italy
09.2016 - 11.2019
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Increased customer satisfaction by resolving issues.
  • Completed customer orders with speed and accuracy.

Education

Specialization - Economics and Finance

Cattolica University
Milan, Italy

Economics - Business Management

UniNettuno
Rome, Italy
10.2022 - 10.2025

SAP S/4HANA - Practical course on SAP S/4HANA covering Financial Modules and Sales

Udemy
Bootcamp
07.2025 - 08.2025

Microsoft Power BI - Data Analysis

Udemy
Bootcamp
07.2025 - 08.2025

Microsoft Excell - Power Query e Data Modeling - Introduction to the Fundamentals of Data Analysis

Udemy
Bootcamp
07.2025 - 08.2025

Excel – Tabelle Pivot e Analisi Dati - Data Analysis e Business Intelligence

Udemy
Bootcamp
06.2025 - 08.2025

Management - Spa and Beauty Management

CIDESCO

Advance Cosmetician - Advance Cosmetics

New Line Academy

Skills

  • Entry-Level Data Analyst
  • ERP proficiency (Enterprise Resource Planning)
  • Proficiency with CRM systems
  • Key Performance Indicator monitoring
  • Customer database administration
  • Account management

Languages

Italiano
Native language
Inglese
Fluent
Spagnolo
Upper intermediate
Tedesco
Elementary
Italian
Native

Accomplishments

  • Competenze informatiche: padronanza strumenti di analisi e gestione dati.
  • Reporting: risoluzione di problematiche commerciali con documentazione strutturata.
  • Gestione progetti: collaborazione trasversale con diversi reparti aziendali.

Personal Information

Timeline

SAP S/4HANA - Practical course on SAP S/4HANA covering Financial Modules and Sales

Udemy
07.2025 - 08.2025

Microsoft Power BI - Data Analysis

Udemy
07.2025 - 08.2025

Microsoft Excell - Power Query e Data Modeling - Introduction to the Fundamentals of Data Analysis

Udemy
07.2025 - 08.2025

Excel – Tabelle Pivot e Analisi Dati - Data Analysis e Business Intelligence

Udemy
06.2025 - 08.2025

Economics - Business Management

UniNettuno
10.2022 - 10.2025

Account Manager e Digital Sales Executive

TUI Group
06.2022 - 06.2025

Accounting assistant

Yatch Services
02.2021 - 06.2022

Spa Manager

Xheko Imperial Luxury Hotel and Spa
09.2020 - 02.2021

Administrative Back Office

Hotel Ponte Vecchio Suites
09.2016 - 11.2019

Specialization - Economics and Finance

Cattolica University

Management - Spa and Beauty Management

CIDESCO

Advance Cosmetician - Advance Cosmetics

New Line Academy

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Sara Paolicchi