Sara Paolicchi
Italy - Milan
Summary
Professional with an economic background and entry-level data analyst with expertise in ERP and CRM systems, adept at monitoring key performance indicators and managing customer databases. Demonstrates strong account management skills, contributing to efficient business operations. Committed to leveraging analytical abilities to drive data-driven decision-making and support organizational growth.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Account Manager e Digital Sales Executive
TUI Group
Palma di Maiorca, Spain
2022.06 - 2025.06
- Conducted market research to stay abreast of industry trends.
- Delivered high sales performance within budget to strict deadlines and targets.
- Handled high-volume telesales enquiries within call-time targets.
- Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
- Increased sales by 10%
- Managed over 50 calls daily
Accounting assistant
Yatch Services
Palma di Maiorca, Spain
2021.02 - 2022.06
- Verified accounting records, following up outstanding transactions.
- Interpreted financial data, prepared official forms, and produced statements.
- Entered transactions into internal databases.
- Ensured accuracy in invoicing with meticulous data entry and review.
- "Increased sales by 10%".
Spa Manager
Xheko Imperial Luxury Hotel and Spa
Tirana, Albania
2020.09 - 2021.02
- Managed a team of 10 people
- Generated short and long-term marketing strategies and coordinated internal teams to implement them.
- Planned medium to long-term business targets to optimise company performance and growth.
- Managed finances and administrative requirements to keep centre operating according to targets.
- Performed project management and evaluated project to identify improvement opportunities.
Administrative Back Office
Hotel Ponte Vecchio Suites
Florence, Italy
2016.09 - 2019.11
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
Education
Specialization - Economics and Finance
Cattolica University
Milan, ItalyEconomics - Business Management
UniNettuno
Rome, Italy 2022.10 - 2025.10
SAP S/4HANA - Practical course on SAP S/4HANA covering Financial Modules and Sales
Udemy
Bootcamp 2025.07 - 2025.08
Microsoft Power BI - Data Analysis
Udemy
Bootcamp 2025.07 - 2025.08
Microsoft Excell - Power Query e Data Modeling - Introduction to the Fundamentals of Data Analysis
Udemy
Bootcamp 2025.07 - 2025.08
Excel – Tabelle Pivot e Analisi Dati - Data Analysis e Business Intelligence
Udemy
Bootcamp 2025.06 - 2025.08
Management - Spa and Beauty Management
CIDESCO
Advance Cosmetician - Advance Cosmetics
New Line Academy
Skills
- Entry-Level Data Analyst
- ERP proficiency (Enterprise Resource Planning)
- Proficiency with CRM systems
- Key Performance Indicator monitoring
- Customer database administration
- Account management
Languages
Italiano
Native language
Inglese
Fluent
Spagnolo
Upper intermediate
Tedesco
Elementary
Italian
Native
Accomplishments
- Competenze informatiche: padronanza strumenti di analisi e gestione dati.
- Reporting: risoluzione di problematiche commerciali con documentazione strutturata.
- Gestione progetti: collaborazione trasversale con diversi reparti aziendali.
Personal Information
Timeline
SAP S/4HANA - Practical course on SAP S/4HANA covering Financial Modules and Sales
Udemy
2025.07 - 2025.08
Microsoft Power BI - Data Analysis
Udemy
2025.07 - 2025.08
Microsoft Excell - Power Query e Data Modeling - Introduction to the Fundamentals of Data Analysis
Udemy
2025.07 - 2025.08
Excel – Tabelle Pivot e Analisi Dati - Data Analysis e Business Intelligence
Udemy
2025.06 - 2025.08
Economics - Business Management
UniNettuno
2022.10 - 2025.10
Account Manager e Digital Sales Executive
TUI Group
2022.06 - 2025.06
Accounting assistant
Yatch Services
2021.02 - 2022.06
Spa Manager
Xheko Imperial Luxury Hotel and Spa
2020.09 - 2021.02
Administrative Back Office
Hotel Ponte Vecchio Suites
2016.09 - 2019.11
Specialization - Economics and Finance
Cattolica University
Management - Spa and Beauty Management
CIDESCO
Advance Cosmetician - Advance Cosmetics
New Line Academy