Sanjoy Saha
Bar Supervisor
Summary
Seasoned Bar Supervisor with a proven track record at One Rooftop Bar & Lounge, enhancing customer satisfaction and streamlining operations. Expert in health and safety compliance and adept at staff management, I significantly reduced waste, boosting efficiency. Known for exceptional team leadership and building strong customer relationships, I consistently exceed performance goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Supervisor
One Rooftop Bar & Lounge
08.2023 - Current
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Checked ID cards and verified bar guests were of legal age.
- Lead and train bar staff, schedule shifts, and ensure high levels of guest service
- Ensured compliance with local health and safety regulations by conducting regular inspections and addressing issues promptly.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Reduced waste and costs by optimizing inventory management and beverage ordering processes.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Organized and arranged bar decorations for special holidays such as St, Diwali, Christmas. and New Year's. Responsible for the service of alcohol according to standards.
Bartender
Ushnna Comida Restaurant Llc
11.2022 - 07.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items,
- Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries,
- Completed and passed the Food Handler Training Certificate Program.
Bartender
Dalchini, Simpra Pitara Restaurant Llc
01.2022 - 11.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Organized and arranged bar decorations for all special holidays such as St. Patrick's, New Year's Eve, and Christmas
- Gained regular customers by serving beer, wine, and other beverages in a prompt and friendly way
- Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Head Bartender
The Gold Beach Hotel & Resort
08.2019 - 01.2022
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Bartender
The Gold Beach Hotel & Resort
08.2017 - 08.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Checking identification to ensure guests are of legal age.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
Hotel Plaza
06.2015 - 07.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Organizing the bar area to streamline drink preparation and inventory Responsible for making reports & register
- Ability to do all shifts of an operation To look at the maintenance section of the bar.
Assistant Bartender
Itc Fortune Hotel,
05.2014 - 06.2015
- Developed strong rapport with regular clientele through engaging conversation, remembering preferences, and providing personalized service.
- Prepare alcohol or nonalcoholic beverages for bar and restaurant patrons
- Maintained strict adherence to local alcohol laws regarding identification checks and responsible service practices for guest safety.
- Accepted payments, calculated change, processed cards and issued receipts.
- Assess guest needs and preferences and make a recommendation.
- Supported bartenders during busy periods by efficiently multitasking between drink preparation, order taking, and payment processing.
- Increased bartender productivity by prepping garnishes, glassware, ice, mixing tools, and other essential items before peak hours.
Bar Back
Poptates
01.2013 - 03.2014
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Learned how to make wide variety of mixed drinks.
- Keep the bar fully stocked at all times.
- Prep garnishes (lemon and lime wedges and wheels, herbs, bloody mary garnishes, pickles, olives, etc), and label and date containers.
- Juice citrus, pour them into squeeze bottles, and label and date them.Fill olive and lemon trays.Refill ice wells.Restock liquor bottles.Change out beer kegs.
- Replenish napkins, toothpicks, ashtrays, peanuts, and other counter items.
- Maintain clean bar rags in each bartender's station.
- Help the bartenders with anything they need.
- Restock all bar containers for the next shift, including juicing citrus for bar use the next night.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
Education
Bachelor of Science - Hotel Management
Kalinga University
Raipur 05.2001 -
Bartending Course, Mumbai
Flaming Spirit Advanced Bartending School
Mumbai 05.2001 -
Hsc
Delhi Board of Secondary And Higher Secondary
Mumbai 05.2001 -
Ssc
Delhi Board of Secondary And Higher Secondary
Mumbai06.2010
Skills
Health and safety compliance
Service Coordination
Upselling strategies
Scheduling Coordination
Ingredient Preparation
Ordering Supplies
Staff Management
Performance monitoring
Customer Relationship Building
Team Leadership
Responsible Alcohol Service
Food safety understanding
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
French
Beginner (A1)
Certification
Essential Food Safety Training Certificate
Timeline
Bar Supervisor
One Rooftop Bar & Lounge
08.2023 - Current
Essential Food Safety Training Certificate
01-2023
Bartender
Ushnna Comida Restaurant Llc
11.2022 - 07.2023
Bartender
Dalchini, Simpra Pitara Restaurant Llc
01.2022 - 11.2022
Head Bartender
The Gold Beach Hotel & Resort
08.2019 - 01.2022
Bartender
The Gold Beach Hotel & Resort
08.2017 - 08.2019
Bartender
Hotel Plaza
06.2015 - 07.2017
Assistant Bartender
Itc Fortune Hotel,
05.2014 - 06.2015
Bar Back
Poptates
01.2013 - 03.2014
Bachelor of Science - Hotel Management
Kalinga University
05.2001 -
Bartending Course, Mumbai
Flaming Spirit Advanced Bartending School
05.2001 -
Hsc
Delhi Board of Secondary And Higher Secondary
05.2001 -
Ssc
Delhi Board of Secondary And Higher Secondary