Sandrine Shiri Tezeh
Valencia
Summary
Responsible , dynamic and spontaneous person , after so many years working and serving people I have passion and experience in customer service , thanks to that I have the ability to work in team, maintain calm, collected and analytical mindset in high-pressure situations. Resolving conflicts and making important decisions .
Overview
8
8
years of professional experience
Work History
Waitress
Balneario de la concha
06.2020 - 09.2023
- Customer service
- Prepare table, take food order
- Attend to customer phone calls for reservations
Public Relations Specialist
Galas OPCE & Conferences
11.2021 - 08.2023
- Welcoming , receiving and informing guest of every valuable information before conference begins
- Register all those attending conference , controlling and supervising hall
- Hand in materials used at conference such as microphones .
Call Center Agent
orange
02.2020 - 05.2020
- Reception and emission of call, selling products and services.
- Checking client data and resolving customer incidents by phone.
- Maintain good relationship between customer and company.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Receptionist
Hotel Villa
03.2016 - 06.2017
- Check in and check out of clients
- Booking management
- Replying to customers emails
- Resolving customer incidents
- Responded to inquiries from callers seeking information
Education
Public Relations -
Campus Training
Santander, Cantabria06.2022
Cabin Crew Initial Training -
Air Hostess Santander
Santander, Cantabria03.2018
High School Degree in Social Science -
Instituto Cantabria
Santander, Cantabria07.2016
Skills
- Information technology (word,excel,powerpoint)
- Flexibility
- Punctual
- Responsible at work
- Great team player
- Social media expertise
- Public Relations
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Timeline
Public Relations Specialist
Galas OPCE & Conferences
11.2021 - 08.2023
Waitress
Balneario de la concha
06.2020 - 09.2023
Call Center Agent
orange
02.2020 - 05.2020
Receptionist
Hotel Villa
03.2016 - 06.2017
Public Relations -
Campus Training
Cabin Crew Initial Training -
Air Hostess Santander
High School Degree in Social Science -
Instituto Cantabria
Place Of Birth
Cameroon
Driver License
Permiso B
Personal Information
- Gender: Feminine
- Marital Status: Single
- Title: Customer service
- Date of Birth: 05/22/1998
- Nationality: Cameroonian
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