Sananda Islip Frias
Granada
Summary
Hardworking and attentive, responsible and take my jobs seriously, I like making an impression and be the best at what I do, im quite good at customer service as I have experience and have studied customer service.
Im really good at dealing with problems under pressure it brings out my creative side, I have always gotten things sorted efficiently and gotten complimented for my skills
Overview
3
3
years of professional experience
Work History
Cleaner
Private Employers
09.2022 - 02.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Event Server and Catererer
Private Client
01.2023 - 04.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.
- Ensured proper sanitation practices were followed throughout event spaces before, during, and after events.
- Contributed to successful events through proactive problem-solving and attentive customer service, earning recognition from clients and supervisors alike.
- Maintained flexible work schedule to meet event needs.
Barista
Massimo Gelato
02.2021 - 04.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate of Arts - Fashion Design
Master D
Granada02.2025
College Course Diploma - Travel, Tourism And Hospitality
Watford College
Watford06.2023
Skills
- Customer Service
- Warm and Friendly
- Reliable and Responsible
- Reliability and punctuality
- Perfect english and spanish
- Strong Work Ethic
- Cool Under Pressure
- Fast worker
- Hardworking
- Detailed
- Adaptive and creative
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)
French
Elementary (A2)
Timeline
Event Server and Catererer
Private Client
01.2023 - 04.2023
Cleaner
Private Employers
09.2022 - 02.2024
Barista
Massimo Gelato
02.2021 - 04.2022
Associate of Arts - Fashion Design
Master D
College Course Diploma - Travel, Tourism And Hospitality
Watford College
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