Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
Work History
Bag Room Assistant
Niagara Falls Country Club
04.2023 - 10.2023
Played a pivotal role in enhancing the overall golfing experience for club members and guests
Coordinated and executed golf events, managed tee time reservations, and provided personalized instruction to players of varying skill levels
Successfully implemented and oversaw innovative instructional programs aimed at improving members' golf skills, fostering a positive learning environment
Contributed to the smooth operation of the pro shop by efficiently handling customer inquiries, managing inventory, and promoting golf merchandise
Through effective communication and a commitment to excellent customer service, established strong relationships with club members, contributing to the overall positive atmosphere of the golf facility
Dedication to delivering exceptional service and passion for the game underscored contributions to the success of the golf program at Niagara Falls Country Club.
Building Monitor
Embry-Riddle Aeronautical University
05.2022 - 01.2023
Responsible for opening and closing of military education center classrooms, and safekeeping of education center and ERAU-owned classroom support equipment
Maintained responsibility for overall facility and property management, ensured compliance with all safety, fire, and security rules and regulations, and monitored buildings and grounds for security
Notified Naval Station Rota Security, Police, and/or Fire Department of violations or discrepancies
Notified Civil Engineering when emergency work orders were necessary
Issued learning aids and inspected for serviceability before and after use
Monitored proper use and safeguarding of all school and education property and equipment
Reported abuse, damage, and malfunctions to education center personnel
Maintained responsibility for safeguarding government property and controlled forms, provided for contractor use
At the end of each work period, secured all government facilities, equipment, and materials.
Recreation Aide
Rota MWR
09.2020 - 05.2021
Promoted fitness and educates patrons on proper equipment utilization and exercise programs
Screened participants for medical risk factors, and refers high-risk patrons to supervisor
Maintained current records on all patrons
Instructed and demonstrated proper bio-mechanic technique and explained applicable kinesiology of each machine
Performed routine inspections and minor maintenance on the facility and preventive maintenance on equipment
Ensured that the fitness center is prepared for scheduled and special events
Completed all required shift duties, and opened/closed the facility as necessary
Provided accurate and current information about fitness and sport programs
Implemented principles and behaviors of effective customer service
Issued equipment to patrons and conducted daily equipment inventories and hourly patron counts
Assisted with special events or covers shifts at fitness center or athletic fields
Collected money from patrons and kept a change fund
Transported government funds collected from fitness center to banking facility for deposit nightly
Completed the Daily Activity Report (DAR) at the end of each shift
Performed other related duties as assigned.
Landscaping Technician
Paul’s Precision Landscaping
01.2020 - 06.2020
Engaged in various lawn related tasks to ensure customer satisfaction
Operated machinery and equipment using safety gear
Collaborated with other personnel and customers to fulfill consumer expectations
Monitored weather conditions to determine lawn needs.
Sales Associate
GNC
06.2019 - 01.2020
Aided customers with questions, concerns, and helped select workout regimes for them to follow
Operated the cash register to accurately and quickly ensure sales occurred for patrons
Received shipments, stocked shelves, cleaned the store, open and closed the store, and blocked and faced every item
Utilized GNC’s internal system to verify recommendations were not contraindicated in customers health history.
Staff Judge Advocate Assistant
Staff Judge Advocate Office
08.2017 - 05.2018
Handled documents and assisted military attorneys with filing while learning about daily affairs in the legal field
Gained legal knowledge, ability to follow instructions leading to research skills, organization, and computer competence
Became familiar with legal terminology and proceedings, gained skills in critical thinking, attention to detail, communication, and problem-solving strategies
Adhered to Privacy Act and maintained client confidentiality.
Sales Associate
Ocean Enterprises Dive Shop
06.2015 - 10.2015
Assisted military members in the rental and sale of SCUBA, snorkel, and related gear; scheduled scuba tank inspections; interacted with residents for enjoyable sales experience; accepted various methods of payment for cash and credit transactions
Stored and inventoried gear
Prepared required class equipment and supplies
Cross trained on equipment service
Met specified goals and deadlines while maintaining a positive attitude
High degree of enthusiasm for selling and work with customers/students
Attended store and outside training programs related to store activities as specified by Store Manager
Utilized/tested equipment for familiarity on weekly spearfish and free dive trips.
Education
Homeland Security
University of Maryland Global Campus
Adelphi, MD
01.2024
Political Science
Wingate University
Wingate, NC
01.2023
David Glasgow Farragut High School
Rota, Spain
07.2018
WT Sampson High School
Guantanamo Bay, Cuba
01.2018
Skills
Event Planning
Meeting Coordination
Security Systems
Safety Inspections
Equipment Management
Safety Training
Job Related Training
Kevin Mittnick Security Awareness (Embry-Riddle Aeronautical University) - 2022
FEMA National Framework Response – 2021
FEMA National Incident Management – 2021
FEMA Incident Command System – 2021
American Red Cross CPR - 2021
Timeline
Bag Room Assistant
Niagara Falls Country Club
04.2023 - 10.2023
Building Monitor
Embry-Riddle Aeronautical University
05.2022 - 01.2023
Recreation Aide
Rota MWR
09.2020 - 05.2021
Landscaping Technician
Paul’s Precision Landscaping
01.2020 - 06.2020
Sales Associate
GNC
06.2019 - 01.2020
Staff Judge Advocate Assistant
Staff Judge Advocate Office
08.2017 - 05.2018
Sales Associate
Ocean Enterprises Dive Shop
06.2015 - 10.2015
Homeland Security
University of Maryland Global Campus
Political Science
Wingate University
David Glasgow Farragut High School
WT Sampson High School
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