Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
SAMUEL RODRÍGUEZ

SAMUEL RODRÍGUEZ

Madrid

Summary

I am a recent audiovisual production graduate looking for my first opportunity in the industry. My outstanding skills are audiovisual project planning and execution, camera handling and video editing. My relevant work experience includes product photography and technical customer support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technical Support

RetaBET
Madrid
10.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Increased the number of customers retention by offering our online products.
  • Increased the digital presence by providing a friendly customer experience.

Personal Proyects

Freelance
Madrid
01.2022 - Current
  • Product photography, recording and editing youtube videos for specialized astrophotography equipment - RBFocus.net
  • Portrait photography.
  • Treatment proposal for short films and corporate videos.
  • Budget proposals for audiovisual projects and events.

Administrative Assistant and Technical Support

RBFocus.net
Villanueva Del Pardillo
02.2022 - 09.2022
  • Product-market fit analysis to expand customer base and successful
    alignment between product and target market.
  • Improved digital customer experience through modern web design, high quality product photography, and revamped user manuals.
  • Implemented a CRM plan to increase customer loyalty and accurately track customer behavior resulting in a 15% boost in sales.

Technical Support

Cosultia IT
Madrid
02.2020 - 05.2020
  • cooperated in the launch of ASLAM software for metro madrid employees.
  • Helped the staff to manage the app by solving software deficiencies.
  • Analyzed and Managed Software behavior during the app launching.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

FP. Producción Audiovisual Y Espectáculos - Arts

CampusNET
Barcelona, Spain
04-2024

Grado en Ing. Informatica - Engineering

Universidad Complutense De Madrid
Madrid, Spain
07-2021

Skills

  • Adobe Photoshop
  • Adobe Premiere Pro
  • DaVinci Resolve
  • Audiovisual script writing
  • Audiovisual script analysis
  • Project planning and execution
  • Budget creation and Management
  • Project marketing and promotion
  • Cross-functional collaboration

Languages

Spanish
First Language
English
Proficient (C2)
C2

Certification

  • Color correction techniques with DaVinci Resolve
  • Social Media and Marketing 2.0

Timeline

Technical Support

RetaBET
10.2022 - Current

Administrative Assistant and Technical Support

RBFocus.net
02.2022 - 09.2022

Personal Proyects

Freelance
01.2022 - Current

Technical Support

Cosultia IT
02.2020 - 05.2020

FP. Producción Audiovisual Y Espectáculos - Arts

CampusNET

Grado en Ing. Informatica - Engineering

Universidad Complutense De Madrid

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SAMUEL RODRÍGUEZ