Sampson Addotey Mensah
Pontevedra
Summary
Entry Level Cabin Crew member with natural team player and a great personality that shines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude, customer service skills and hospitality. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor
Terra Restaurant
10.2023 - Current
- Coordinated with vendors to guarantee timely delivery of food and beverage supplies.
- Monitored food inventory and supplies to prevent waste.
- Directed food preparation and cooking activities to meet health and safety standards.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Waiter's Assistant
Pousada Do Pincho
07.2021 - 03.2023
- Set up advertising signs and displays on shelves, counters and tables.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Greeted customers and provided menus upon arrival to dining room.
Education
Senior High School - General Science
Centro Epapu Pontevedra
Pontevedra 06.2023
Skills
- Time Management
- Attention to Detail
- Relationship Building
- Critical Thinking and Adaptability
- Excellent customer service skills
- Empathy and teamwork
- Excellent communication skills
Languages
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Galician
Intermediate (B1)
French
Beginner (A1)
Additional Information
- AESA CABIN CREW CERTIFICATE (EASA); Intensive Safety & security training within an international environment.
Aviation Privée, Sanxenxo -Spain.
- EXECUTIVE AVIATION LEVEL 1: Intensive customer service training . Aviation Privée, Sanxenxo- Spain.
Timeline
Restaurant Supervisor
Terra Restaurant
10.2023 - Current
Waiter's Assistant
Pousada Do Pincho
07.2021 - 03.2023
Senior High School - General Science
Centro Epapu Pontevedra
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